Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
easy to understand the breakdown of the informati.
on December 18, 2016
Posted by: gigi90
from Texas, United States
Length of ownership:1 month
I feel that I should have done 23 and me sooner. The results were amazing! .
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
DNA, Positive! Family Connection, Negative
on December 18, 2016
Posted by: Covington Jeff
from Covington, WA, United States
Length of ownership:1 month
Since joining, I have learned more about my Neanderthal ancestry (which is limited) than any of my contemporary distant relatives. Other members do not seem to respond to messages, suggesting lack of interest.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 21, 2016
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.
We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.
We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
Written by a customer while visiting 23andme.com
Customer Rating
5
23andme
on December 19, 2016
Posted by: sapiano
from Utah, United States
Length of ownership:1 month
Very interesting and insightful. Easy to navigate through the site and the information is explained in terms that make the findings fun and interesting.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
very detailed
on December 19, 2016
Posted by: white snake
from texas
Length of ownership:1 year or longer
love 23and me service. i'd left my kit untouched for 3 yrears and when i called to see if i could get another, they sent one out asap and free of charge. length of results was reasonable and the report was so detailed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Such an easy and thorough process
on December 19, 2016
Posted by: Gbabba
from Reno, NV, United States
I was a bit hesitant at first, but it was such a good use of my time!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting Information
on December 21, 2016
Posted by: Haha
from Edmond, OK, United States
Length of ownership:3 months
Anyone that has the opportunity to experience "23 and Me" should do it. It is very interesting, especially in seeing my results, compared with my grown child's.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not really worth the cost....
on December 21, 2016
Posted by: Jenn92025
from San Diego, CA, United States
Length of ownership:1 month
I found it to be very vague and disappointing. The studies were vague and told me things like " I have hazel eyes" - yes I do know that... the only thing I found of value was my ancestry / origins. Bummer.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 28, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits, and ancestry. In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait, and wellness report includes a Scientific Details tab that includes more detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait, and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
4
The title explains what is offered
on December 22, 2016
Posted by: Jan527
from Myrtle Beach, SC, United States
Length of ownership:1 month
23 and Me is great, for the ancestry part but the genetic part is difficult to understand, research wise. A synopsis in plain English added to the medical language would be great for those of us who are not researchers or doctors! I intend to call the gene helpline to acquire more info. thank you for having this option in the program. I am very happy I have bought your product and look forward to gaining additional knowledge about my heritage and health!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com