Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Excellent
on December 15, 2016
Posted by: Anamaria
from Ecuador
Length of ownership:6 months
I am happy to know about me, my health and my ancest.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Amazing
on December 16, 2016
Posted by: Anonymous
from Reno, NV, United States
Length of ownership:1 month
Incredibly informative and easily one of the best decisions I have made.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Good to know!
on December 16, 2016
Posted by: Caligirl19
from San Jose, CA, United States
Length of ownership:3 months
I did the test on a dare from my parents. We were all curious about what our heritage was. So glad I did it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
A great title!
on December 16, 2016
Posted by: Connie27
from Jacksonville, FL
Length of ownership:1 month
I bought your kit a month ago and have really enjoyed seeing where my ancestors were from and how my DNA compares to my brother's, my sister's and my cousin's.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Good experience bad follow-up.
on December 17, 2016
Posted by: SandyR
from Reno, Nevada
Length of ownership:1 month
I agreed to be a part of a study of health in the State of Nevada. I would do it again.
If 23 and Me would have the option of a paper printout I would be very happy with
the personal attention my information has afforded me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Knowing is better
on December 17, 2016
Posted by: Anonymous
from Seattle, WA, United States
Length of ownership:1 month
I loved finding out my genetic background and having established connections to people across the globe. I also think it is beneficial that what I did not find today, can be found tomorrow with this product. It is one thing to believe your genetic heritage and health status, but scientifically knowing is better.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
easy to understand the breakdown of the informati.
on December 18, 2016
Posted by: gigi90
from Texas, United States
Length of ownership:1 month
I feel that I should have done 23 and me sooner. The results were amazing! .
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
DNA, Positive! Family Connection, Negative
on December 18, 2016
Posted by: Covington Jeff
from Covington, WA, United States
Length of ownership:1 month
Since joining, I have learned more about my Neanderthal ancestry (which is limited) than any of my contemporary distant relatives. Other members do not seem to respond to messages, suggesting lack of interest.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 21, 2016
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.

DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.

We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
Written by a customer while visiting 23andme.com
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