Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3 out of 5
3
Complicated for me
on December 7, 2016
Posted by: Dumbfounded
from Denver, CO, United States
Length of ownership:1 month
I felt is was too scientific for me..i expected more laymans explanations..
I need an interpreter to ecplain all the graphs etc
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Reno - Study
on December 9, 2016
Posted by: Gravy10
from Nevada, United States
Length of ownership:1 month
We got selected in Reno to do this. Was interesting to read cLl the info that csme back to us in the report.
Thanks!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Good start
on December 10, 2016
Posted by: SweedE
from New York City, NY
Length of ownership:1 month
The results were more precise than other DNA sites. The results were more fully explained than most things I have read in the past.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
HARD TO UNDERSTAND
on December 11, 2016
Posted by: JUDI
from California, United States
Length of ownership:1 week
TO MANY PAGES, CONFUSING. THOUGHT THERE WOULD BE MORE HEALTH INFORMATION.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprising and Fun!
on December 12, 2016
Posted by: Rooney56
from Oklahoma, United States
Length of ownership:1 month
My husband and I both used 23andMe. We were surprised that my husband had no Native American heritage. We discovered our ancestors were all from Northern Europe! Our maps could almost overlay each other! We have enjoyed this experience so much - we bought kits for both of our sets of parents.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Not worth the price
on December 12, 2016
Posted by: Lane B
from Michigan, United States
Length of ownership:3 months
My results were nonconclusive. The results I was given that I "Most likely" had were all false.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 14, 2016
Thank you for your feedback. Most human traits are complex, meaning they are not determined by a single factor. Even when we find genetic factors that have a large effect on a trait, they still explain only a portion of it. This means that we can only determine the likelihood of having that trait. That means there is still the chance of not having that trait.

Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.

Read more at http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Disappointed
on December 13, 2016
Posted by: JohnF
from Philadelphia, PA, United States
Length of ownership:1 month
It provides some nice to know information, but it is pretty inexact. I'm a guy with dark skin and black hair but the analysis of my DNA predicts that I have light skin and freckles. The data analysis notes that I could have blue, green or brown eyes. I think that would be a good guess for almost any average white guy even if his DNA profile was not known. They tell me my ancestors were northern Europeans. I didn't need to analyze my DNA to figure that out, although I have always been puzzled why I am so much darker than some would expect. The anticipation of learning something was fun, but the overall experience was a disappointment.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great Features
on December 13, 2016
Posted by: Des1155
from Grand Blanc, MI, United States
Length of ownership:1 month
My parents thought we were two nationalities other than what we were. Surprised for sure what the findings were.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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