Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Not worth the price
on December 12, 2016
Posted by: Lane B
from Michigan, United States
Length of ownership:3 months
My results were nonconclusive. The results I was given that I "Most likely" had were all false.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 14, 2016
Thank you for your feedback. Most human traits are complex, meaning they are not determined by a single factor. Even when we find genetic factors that have a large effect on a trait, they still explain only a portion of it. This means that we can only determine the likelihood of having that trait. That means there is still the chance of not having that trait.
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Written by a customer while visiting 23andme.com
Customer Rating
3
Disappointed
on December 13, 2016
Posted by: JohnF
from Philadelphia, PA, United States
Length of ownership:1 month
It provides some nice to know information, but it is pretty inexact. I'm a guy with dark skin and black hair but the analysis of my DNA predicts that I have light skin and freckles. The data analysis notes that I could have blue, green or brown eyes. I think that would be a good guess for almost any average white guy even if his DNA profile was not known. They tell me my ancestors were northern Europeans. I didn't need to analyze my DNA to figure that out, although I have always been puzzled why I am so much darker than some would expect. The anticipation of learning something was fun, but the overall experience was a disappointment.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Features
on December 13, 2016
Posted by: Des1155
from Grand Blanc, MI, United States
Length of ownership:1 month
My parents thought we were two nationalities other than what we were. Surprised for sure what the findings were.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent
on December 15, 2016
Posted by: Anamaria
from Ecuador
Length of ownership:6 months
I am happy to know about me, my health and my ancest.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing
on December 16, 2016
Posted by: Anonymous
from Reno, NV, United States
Length of ownership:1 month
Incredibly informative and easily one of the best decisions I have made.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Good to know!
on December 16, 2016
Posted by: Caligirl19
from San Jose, CA, United States
Length of ownership:3 months
I did the test on a dare from my parents. We were all curious about what our heritage was. So glad I did it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
A great title!
on December 16, 2016
Posted by: Connie27
from Jacksonville, FL
Length of ownership:1 month
I bought your kit a month ago and have really enjoyed seeing where my ancestors were from and how my DNA compares to my brother's, my sister's and my cousin's.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Good experience bad follow-up.
on December 17, 2016
Posted by: SandyR
from Reno, Nevada
Length of ownership:1 month
I agreed to be a part of a study of health in the State of Nevada. I would do it again.
If 23 and Me would have the option of a paper printout I would be very happy with
the personal attention my information has afforded me.
If 23 and Me would have the option of a paper printout I would be very happy with
the personal attention my information has afforded me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com