Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4 out of 5
4
very educational
on November 28, 2016
Posted by: speaksister
from cincinnati ohio
Length of ownership:1 week
quick turnaround and learn much more about my ancestry
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Health info interesting!
on November 28, 2016
Posted by: Purplegirl
from Greenbrae CA
Length of ownership:1 month
I am most interested in the health info. Recent issue with milk products confirmed by 65% chance of lactose intolerance. No genetic disease markers to be of concern. I enjoyed reading my reports.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Great information
on November 29, 2016
Posted by: Blueijrzgrl
from NJ, United States
Length of ownership:1 month
I enjoyed learning about myself and my ancestry. I would recommend this to people with inquisitive minds.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
One of the coolest things I've seen lately
on December 2, 2016
Posted by: myampisbigger
from Santa Rosa, CA, United States
Length of ownership:1 month
I'm adopted, so as you can imagine I do not know very much of my genetic and ancestral history. I can honestly say that through this service I was able to discover more about myself in both a genetic sense and a historical sense. I do not feel as lost regarding my heritage anymore, and that is because of this service. Plus, it's really cool to see where you beat the odds (for example, I wasn't likely to have a widow's peak, but I lo and behold, I do!).
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Awesome product
on December 3, 2016
Posted by: Sindie325
from Reno, NV, United States
Length of ownership:1 month
I was part of a studio in Reno and I was so happy with the ease and quickness of the process.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Disappointed
on December 3, 2016
Posted by: Gustavo
from Phoenix, AZ, United States
Length of ownership:1 week
I was given origins from basically large continental areas!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 8, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.

You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/


Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
None found
on December 4, 2016
Posted by: Anonymous
from CA
Length of ownership:3 months
I paid for both my wife and I. After waiting for the results, the routine did not prove itself to be worth the investment.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.


Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
No much information
on December 5, 2016
Posted by: Robin253
from Tacoma, WA, United States
Length of ownership:1 month
General information about coming from very large general regions.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 8, 2016
Thank you for your feedback. To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.

The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.

You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:

https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
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