Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,666 Reviews)
Open Ratings Snapshot
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product. 
(
3,929 out of 5,402
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
Disappointed
on December 3, 2016
Posted by: Gustavo
from Phoenix, AZ, United States
Length of ownership:1 week
I was given origins from basically large continental areas!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 8, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.

You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/


Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
None found
on December 4, 2016
Posted by: Anonymous
from CA
Length of ownership:3 months
I paid for both my wife and I. After waiting for the results, the routine did not prove itself to be worth the investment.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.


Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
No much information
on December 5, 2016
Posted by: Robin253
from Tacoma, WA, United States
Length of ownership:1 month
General information about coming from very large general regions.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareDecember 8, 2016
Thank you for your feedback. To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.

The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.

You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:

https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
curious
on December 5, 2016
Posted by: marcus
from Louisville, KY, United States
Length of ownership:1 month
the order and test went smoothly and timely. good test to somewhat verify ones
ancestry. results close to what I expected. - northwestern Europe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Heritage has a new meaning......
on December 5, 2016
Posted by: Jetta
from California
Length of ownership:1 month
I signed up and began this process with the product 6 weeks ago. I have enjoyed reading the results and having the results explained clearly to me. I liked learning about myself and my family, both for the current health implications, and also for the ancestry information. I recommend this product for how it combines information uncovered within the health realm, and the family lineage realm.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Tons of info. Not all revelant
on December 5, 2016
Posted by: Rick69
from Canton, mi
Length of ownership:1 month
The experience is good. I would recommend it. Need to put all info on a spread sheet follow by explanation of value
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Fantastic!
on December 6, 2016
Posted by: UdornVet1970
from Mountain Home, TX, United States
Length of ownership:1 month
Very quick results, much faster than the time they gave me. Including health results would also greatly enhance your analysis.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Good past history
on December 6, 2016
Posted by: Anonymous
from Puerto Rico
Length of ownership:1 month
A good experience knowing my past of my families blood line. I would like to know the percentage that I have that says "unknown"
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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