Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
LOVE IT!
on June 22, 2018
Posted by: MIka
from San Diego
Length of ownership:3 months
I love how they keep updating you and adding more results into your report
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Helping research
on June 24, 2018
Posted by: Yogamomma
from Virginia
Length of ownership:1 year or longer
I think it has made contributions to various research projects. We as a family have made several very helpful discoveries which contribute to our own health.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Can be a bit frustrating at times
on June 24, 2018
Posted by: mawilson47
from Tampa, FL
Length of ownership:3 months
I'm a bit puzzled by finding others with DNA connections, but no information about the surnames or locales they are researching. While I've had a modicum of success in connecting with a few cousins, there are many more with no other information available. Perhaps there ought to be a column indicating no willingness to communicate with others. Now, I'm not trying to discourage anyone from taking this DNA test, but for anyone truly looking for family tree connections, it's probably not the best tool. I've enjoyed looking at my ethnicity results and comparing those with another DNA test from another source. The health portion was very good to know information. I only wish there were more curious people taking the test.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Joke Of the year. Help, LOL.
on July 2, 2018
Posted by: Anonymous
from Ozark, Mo.
Length of ownership:3 months
Rip off. It was a bad investment for me. I guess I will try another one.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, July 11, 2018
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-reports-list/
You can preview a full list of available reports here: https://www.23andme.com/dna-reports-list/
Written by a customer while visiting 23andme.com
Customer Rating
1
Unreliable results
on July 3, 2018
Posted by: nalph
from san francisco, california
Length of ownership:1 year or longer
My Ancestry composition keeps changing. One month I have Native American ancestors. The next month, I do not. Unless you want to go on a roller coaster ride of unverified and unreliable results with regards to your ancestry, then do not purchase the kit.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, July 11, 2018
Thanks for your feedback. Your Ancestry Composition is a living analysis. Using thousands of reference individuals, we are able to continually evolve and improve your results.
As we update our reference data, it will not be uncommon to see slight shifts in your Ancestry Composition. Connecting a biological parent or child to your own 23andMe profile will also allow your Ancestry Composition results to update and reflect this additional genetic information.
As we update our reference data, it will not be uncommon to see slight shifts in your Ancestry Composition. Connecting a biological parent or child to your own 23andMe profile will also allow your Ancestry Composition results to update and reflect this additional genetic information.
Written by a customer while visiting 23andme.com
Customer Rating
5
Absolutely fascinating!
on July 10, 2018
Posted by: MissMarion
from Wisconsin
Length of ownership:1 month
I thought I knew exactly what my results would be and I was so blown away by all the detail and explanations of my health and ancestry. I will be referring everyone I know to do this!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA relatives
on July 15, 2018
Posted by: PamB
from Enterprise, Florida
Length of ownership:1 year or longer
At the age of 76, 23andme helped me find my birthmother who has passed away and 3 sisters and a brother who I am going to meet next week. I think it's just wonderful!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I found my real family
on July 26, 2018
Posted by: dandrake
from WA
Length of ownership:1 month
The Story:
I was told about being adopted when I was old enough to understand. I was given a children’s book that explained about adoption as soon as I could read. I understood that kid’s like me were usually the result of teenagers that made a “mistake” and other parents who weren’t lucky enough to have kids benefited. I had a sister, not my “real” sister but real to me. We played, we fought, we were family. When my sister got older she wondered more about who actually gave birth to her. I never did. We were a family like any other and who actually gave us up and why didn’t seem to matter.I was very happy not knowing anymore. End of that story.
I thought it would be fun to take the “23and me” genetics test. I already know I’m carrying a mutant gene (that test was a little bit more money) but I thought it would be fun to see my genetic ancestry. And I wasn’t really sure where I came from and I could fact-check their health information because I all ready paid big bucks for the “real” tests. It took three weeks and I received about 50 pages of information concerning every aspect of my DNA. I’m British/Irish and German/French (96%) I’m really boring, geneticly, with very little of any other group in me. No health problems in their limited screening. I real didn’t think they would find my little gene problem (only nine people have been recorded, worldwide). But, when I looked at “DNA relatives”, at the top of the list with 50% of my DNA, was my brother. Not half-brother, full-blooded, brother. And this brother had two sisters and another brother. My birth parents had five kids, they only raised four. I’m 62, my sister is 60, her younger sister is 58, her oldest brother is 56 and baby brother is 54. They were never told about me and my adoption was closed of course so I never considered a real family existed. This isn’t a recommendation for online genetic testing but It changed my life. (from my Facebook page)
I was told about being adopted when I was old enough to understand. I was given a children’s book that explained about adoption as soon as I could read. I understood that kid’s like me were usually the result of teenagers that made a “mistake” and other parents who weren’t lucky enough to have kids benefited. I had a sister, not my “real” sister but real to me. We played, we fought, we were family. When my sister got older she wondered more about who actually gave birth to her. I never did. We were a family like any other and who actually gave us up and why didn’t seem to matter.I was very happy not knowing anymore. End of that story.
I thought it would be fun to take the “23and me” genetics test. I already know I’m carrying a mutant gene (that test was a little bit more money) but I thought it would be fun to see my genetic ancestry. And I wasn’t really sure where I came from and I could fact-check their health information because I all ready paid big bucks for the “real” tests. It took three weeks and I received about 50 pages of information concerning every aspect of my DNA. I’m British/Irish and German/French (96%) I’m really boring, geneticly, with very little of any other group in me. No health problems in their limited screening. I real didn’t think they would find my little gene problem (only nine people have been recorded, worldwide). But, when I looked at “DNA relatives”, at the top of the list with 50% of my DNA, was my brother. Not half-brother, full-blooded, brother. And this brother had two sisters and another brother. My birth parents had five kids, they only raised four. I’m 62, my sister is 60, her younger sister is 58, her oldest brother is 56 and baby brother is 54. They were never told about me and my adoption was closed of course so I never considered a real family existed. This isn’t a recommendation for online genetic testing but It changed my life. (from my Facebook page)
I would recommend this to a friend!
Written by a customer while visiting 23andme.com