Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
on November 27, 2025
Posted by: Cshelb
from MO
Length of ownership:1 month
I upgraded and really did not get any additional beneficial information, just more ads to upgrade to next level.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
on November 27, 2025
Posted by: KatyB
Length of ownership:3 months
Very interesting and I am still going through it all
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not particularly impressed
on November 27, 2025
Posted by: JoeL512
from Texas
Length of ownership:1 month
Feels like a bait and switch. I purchased the premium package + health and it seems that all the information that I’m interested in knowing is an add on. I wouldn’t recommend and am disappointed. Giving it a generous 2 because the app is well designed
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Right on the money!
on December 4, 2025
Posted by: SFK48
Length of ownership:1 month
Revealed a couple of surprises, along with verifying a recent diagnosis.
Written by a customer while visiting 23andme.com
Customer Rating
3
on December 14, 2025
Posted by: Elisa
Length of ownership:1 month
I bought premium and then other information not given unless i pay for an upgrade x. When I purchase something I don’t want to have other info out there and have to pay again. Info was somewhat helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Learning something new
on December 31, 2025
Posted by: Rosep
from Bellingham Washington
Length of ownership:1 month
Its so exciting to learn what your ancestral locations are i learned some i did not even expect.so go ahead get informed
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great knowledge
on January 5, 2026
Posted by: Jo4195
from Illinois
Length of ownership:1 month
I bought this a month ago and was shocked by results ..in a good way
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Very interesting
on January 8, 2026
Posted by: Cindy l
from Nashville, tn
Length of ownership:6 months
I enjoyed all 23 and me had to offer. I would recommend this to anyone interested to find about their family history.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com