Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
It’s okay
on November 18, 2025
Posted by: Pebbles5
from LamarMo
Length of ownership:1 month
I bought this over a month ago and thought I would get more shots about my family like who is my parents and if I have any sisters or brother it’s not the results I wanted
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Way better than Ancestry!
on November 19, 2025
Posted by: NLDD
from east Texas
Length of ownership:1 year or longer
I got 23 and me years ago, for my whole family. It is 100% WAY better than Ancestry, who makes you pay to actually see who the family member is.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
on November 24, 2025
Posted by: PedroT
Length of ownership:1 month
I already did the blood test and I have the results, but I’m still waiting for you to make the connection on the 23andMe platform. It still shows that I need to schedule the blood test...
Written by a customer while visiting 23andme.com
Customer Rating
2
on November 27, 2025
Posted by: Cshelb
from MO
Length of ownership:1 month
I upgraded and really did not get any additional beneficial information, just more ads to upgrade to next level.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
on November 27, 2025
Posted by: KatyB
Length of ownership:3 months
Very interesting and I am still going through it all
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not particularly impressed
on November 27, 2025
Posted by: JoeL512
from Texas
Length of ownership:1 month
Feels like a bait and switch. I purchased the premium package + health and it seems that all the information that I’m interested in knowing is an add on. I wouldn’t recommend and am disappointed. Giving it a generous 2 because the app is well designed
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Right on the money!
on December 4, 2025
Posted by: SFK48
Length of ownership:1 month
Revealed a couple of surprises, along with verifying a recent diagnosis.
Written by a customer while visiting 23andme.com
Customer Rating
3
on December 14, 2025
Posted by: Elisa
Length of ownership:1 month
I bought premium and then other information not given unless i pay for an upgrade x. When I purchase something I don’t want to have other info out there and have to pay again. Info was somewhat helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com