Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Don't spend the extra money on +premium!
on November 14, 2025
Posted by: Simplyblues
from Saint Louis, MO
Length of ownership:1 month
I love finding out where I'm from officially, but I'm disappointed in the +premium. I was really looking forward to having a more detailed information on how to lose weight. I paid $69 extra dollars just to be told that I need to add more exercise, fruits and vegetables in my life and my goal weight should be 160. Well, I mean come on now, I already knew that. I thought it would have given me exact macros, calorie intake, meal prep etc. I was disappointed that I spent the extra money for nothing.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Request for More Detailed Paternal Haplogroup Test
on November 14, 2025
Posted by: Jiayi
from Baltimore, US
Length of ownership:1 month
Hi,
I took this genetic test primarily to identify my paternal haplogroup. The result shows that my paternal haplogroup is O-F46. Based on information from this website (https://www.23mofang.com/ancestry/ytree/O-F46
), O-F46 originated roughly 10,000 years ago and has many downstream branches.
), O-F46 originated roughly 10,000 years ago and has many downstream branches.
While this result appears accurate, it is not as specific as I was hoping for. I am interested in a more precise sub-branch, ideally one that formed only a few hundred years ago, as this would help me trace my paternal lineage and ancestral origins more clearly.
Could you please provide a more detailed computational/analytical report, including downstream haplogroup analysis if available? I would like to know whether additional resolution or testing can narrow down my paternal haplogroup further.
Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy to understand and navigate through
on November 14, 2025
Posted by: TeacherTina
from Corona CA
Length of ownership:1 year or longer
I LOVE the formats I can use to look at the results. The reports are easy to understand, I especially like to traits! They're easier to navigate for me than that big DNA company.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great public relations
on November 14, 2025
Posted by: Teen teen
from Indianapolis
Length of ownership:1 month
My 1st pack was forgotten and lost then found over a year. Contacted 23andme about my dilemma and send a know dna pack at no cost!! Who does that?.23and me does. Very happy with there service.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
explains a lot about who you are
on November 14, 2025
Posted by: Viking man
Length of ownership:1 year or longer
I have not made a purchase in years but I have enjoyed many updates it is an amazing technology
Written by a customer while visiting 23andme.com
Customer Rating
5
Fantastic features
on November 15, 2025
Posted by: Karmah
Length of ownership:1 year or longer
Every aspect of 23andme has been a remarkable experience, I highly recommend if you are looking for relatives and ancestors that you get the DNA kits.
Written by a customer while visiting 23andme.com
Customer Rating
5
Historically accurate
on November 16, 2025
Posted by: Bake22
Length of ownership:6 months
I received as a birthday present 8 months ago put a side and daughter reminded me. I just completed. When I received results it followed what I knew from family history. Very excited with features.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The truth
on November 17, 2025
Posted by: Mr Foote
from San Antonio
Length of ownership:6 months
I did this because my brother asked me to. I’m so glad I did it. I found out that the person I thought was my father isn’t. I can’t wait to meet my other siblings.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com