Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Right on the money!
on December 4, 2025
Posted by: SFK48
Length of ownership:1 month
Revealed a couple of surprises, along with verifying a recent diagnosis.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great product
on December 5, 2025
Posted by: Fairfaxx
from LA
Length of ownership:1 week
I strongly recommend this product! It was really fast to get the results
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Quite disappointed!
on December 11, 2025
Posted by: Char88
from Los Angeles CA
Length of ownership:1 month
Not enough info offered for the price paid. It forces you to purchase more of the product once you’re aware of the many features the plus options offers. For first timers it’s confusing to truly understand what you’re buying and totally not worth $200 just to get basic knowledge of your ancestry regions. Other apps offer more for less $$
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
on December 14, 2025
Posted by: Elisa
Length of ownership:1 month
I bought premium and then other information not given unless i pay for an upgrade x. When I purchase something I don’t want to have other info out there and have to pay again. Info was somewhat helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Meh
on December 16, 2025
Posted by: KoTu
from california
Length of ownership:1 year or longer
I upgraded to the health product and it wasn't all that revealing. A lot of the items (without upgrading again) are things I'm already aware of, or don't make a difference to my health. Though they're still interesting (such as how itchy mosquito bites are for me) I don't find it entirely accurate or helpful. There were a few items that were helpful to know, however, given the accuracy of the other items, I'm not sure how much I can trust the accuracy of these critical items (such as likelihood of genetic disease). The overall value of the product I received was low compared to the price.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
No upgrades.
on December 23, 2025
Posted by: Paddy
from Minneapolis, MN
Length of ownership:1 year or longer
I don’t recall purchasing any upgrades. I primarily use this app to matchup relatives. I don’t need any upgrades.
Thanks
Thanks
I would recommend this to a friend!
Written by a customer while visiting 23andme.com