Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great public relations
on November 14, 2025
Posted by: Teen teen
from Indianapolis
Length of ownership:1 month
My 1st pack was forgotten and lost then found over a year. Contacted 23andme about my dilemma and send a know dna pack at no cost!! Who does that?.23and me does. Very happy with there service.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
explains a lot about who you are
on November 14, 2025
Posted by: Viking man
Length of ownership:1 year or longer
I have not made a purchase in years but I have enjoyed many updates it is an amazing technology
Written by a customer while visiting 23andme.com
Customer Rating
5
Fantastic features
on November 15, 2025
Posted by: Karmah
Length of ownership:1 year or longer
Every aspect of 23andme has been a remarkable experience, I highly recommend if you are looking for relatives and ancestors that you get the DNA kits.
Written by a customer while visiting 23andme.com
Customer Rating
5
Historically accurate
on November 16, 2025
Posted by: Bake22
Length of ownership:6 months
I received as a birthday present 8 months ago put a side and daughter reminded me. I just completed. When I received results it followed what I knew from family history. Very excited with features.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The truth
on November 17, 2025
Posted by: Mr Foote
from San Antonio
Length of ownership:6 months
I did this because my brother asked me to. I’m so glad I did it. I found out that the person I thought was my father isn’t. I can’t wait to meet my other siblings.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
It’s okay
on November 18, 2025
Posted by: Pebbles5
from LamarMo
Length of ownership:1 month
I bought this over a month ago and thought I would get more shots about my family like who is my parents and if I have any sisters or brother it’s not the results I wanted
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Way better than Ancestry!
on November 19, 2025
Posted by: NLDD
from east Texas
Length of ownership:1 year or longer
I got 23 and me years ago, for my whole family. It is 100% WAY better than Ancestry, who makes you pay to actually see who the family member is.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
on November 24, 2025
Posted by: PedroT
Length of ownership:1 month
I already did the blood test and I have the results, but I’m still waiting for you to make the connection on the 23andMe platform. It still shows that I need to schedule the blood test...
Written by a customer while visiting 23andme.com