Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
on November 4, 2025
Posted by: REV John
Length of ownership:3 months
It was a rip-off - I want my money back as soon as possible
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Spit Happens
on November 4, 2025
Posted by: Mumsy
Length of ownership:1 year or longer
Always bringing new science to their customers integrating new tests and hereditary DNA discoveries into their reports and articles.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great App
on November 5, 2025
Posted by: Anonymous
from Washington state
Length of ownership:1 year or longer
My aunt bought me this long time ago.. she passed away, but I keep this is a reminder of her. So thank you for all this great info about my ancestors.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Don't understand what you saying.
on November 5, 2025
Posted by: mrws
I haven't bought anything that I know of. It.s been several years since I bought the DNA Kit. Please close my account.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Keep it 5!
on November 6, 2025
Posted by: Long Wind
from Kamrar, IA
Length of ownership:1 year or longer
I wanted to drop a star after reading the terms of use, but I thought "yo man, forget it...I already lost my soul in a wager years ago to another corporation." Actually I said that thought outloud, thus necessitating quotation Mark's. Also, terms should never reflect on the quality of the product, and deserve, nay, require their own separate review section. The end.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
on November 6, 2025
Posted by: Bob62
Length of ownership:1 year or longer
It's true. I enjoyed this,it's about me😁.
I would like to purchase a hard copy.??
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
What purchase ??
on November 6, 2025
Posted by: John123456
from Florida
Length of ownership:1 year or longer
The email I got was titled "Review your recent purchase".
Unfortunately I do not remember making a recent purchase.
What gives?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Incredible information
on November 6, 2025
Posted by: Cess67
from California
Length of ownership:1 year or longer
I was amazed how much I learned about my ancestor's origins
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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