Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great
on November 2, 2025
Posted by: Alla65
from New York
Length of ownership:1 year or longer
I did this test and I’m very pleased, it came very quickly Thank you
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on November 2, 2025
Posted by: wtaf
I bought this over 8 years ago and I just got an email asking me to review my purchase?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great and Informative
on November 2, 2025
Posted by: DMB_FL
from Fort Lauderdale, FL
Length of ownership:6 months
The process of submitting my DNA and sending it back, was easy. It did take some time to receive the results. I enjoy the website, it is very easy to navigate. I learned alot about myself and my genetics and ancestral history.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome
on November 2, 2025
Posted by: knitcroweave
from Steger, Illinois
Length of ownership:1 year or longer
Learning a lot about my history. Learning a lot about relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found family
on November 3, 2025
Posted by: Jo13
Length of ownership:1 year or longer
Five Years ago because of 23 and me a whole Nother world was opened up. I have five more siblings!💝
It was so wonderful meeting them and at 62 years old, finding people that I look like an act like is a dream come true.💝 all the sudden I don’t feel like an outsider looking in that’s been a long haul to carry. And now I don’t have to carry it anymore thank you 23 and me.
It was so wonderful meeting them and at 62 years old, finding people that I look like an act like is a dream come true.💝 all the sudden I don’t feel like an outsider looking in that’s been a long haul to carry. And now I don’t have to carry it anymore thank you 23 and me.
Written by a customer while visiting 23andme.com
Customer Rating
1
Abysmal company
on November 3, 2025
Posted by: Actual human being
from Haha, no
Length of ownership:1 year or longer
I told you to delete my information in all forms, and you are still using it. If I knew you would treat me as a piece of data only, I wouldn't have bothered to sign up for this data farming service. Thanks for taking the humanity out of humans.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
I canceled a year ago.
on November 3, 2025
Posted by: Madd
from Usa
I canceled this last year!!! Stop stealing money from FORMER members. I have not visited your site for a year. I want a refund. No stars. I only gave one because I had to have one.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Refund request
on November 3, 2025
Posted by: Tito
from Visalia, CA
Length of ownership:1 year or longer
Hello, I was not planning to renew. Please refund the purchase price. Thank you
I would recommend this to a friend!
Written by a customer while visiting 23andme.com