Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
on October 31, 2025
Posted by: Buffy
from Lindsay NE
Length of ownership:1 year or longer
changed email address and could never find how to change it with you guys..loved it when i first got it...till my email address change
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Unethical Data Lick Down - DO NOT TRUST 24ANDME
on October 31, 2025
Posted by: Unethical Data Lockdown
from Milwaukee, Wi
Length of ownership:1 year or longer
You have licked me out of my days download option. I’ve reported you to the BBB, FTC and CPAA. You have no ethics. I’ll be pursing legal counsel.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Sadly lacking
on October 31, 2025
Posted by: HarpersFerry
Length of ownership:1 year or longer
I did not purchase this! Also, my previous purchase was a waste of money, since the old ethnic breakdown was exactly what I know about my family history. 23andme has gone down hill!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointing
on October 31, 2025
Posted by: Bri96
from Butte, MT
Length of ownership:1 year or longer
I bought this and was very disappointed that I paid so much only to find out that so much wasn't included. I find it very unsettling that you charge such a high price and I can't find out my ANCESTRY Without paying for premium. So misleading.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don’t clickAny buttons
on October 31, 2025
Posted by: Linda90909088776
from Texas
Length of ownership:1 week
I didn’t want this again but it was renewed anyway and apparently I can’t get my money back. Quit using deceitful ways and little hidden “click On this” icons which leads to renewals I don’t want!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Excellent information
on October 31, 2025
Posted by: Lynn0308
from Atlanta, Ga
Length of ownership:1 year or longer
I have really been happy with all the facts about my ancestors and possible health issues that are genetic. I am a nurse and it is been a pleasure to find out our origins.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 31, 2025
Posted by: Shaye
from Frederick, md
Length of ownership:1 year or longer
You asked me to review your product bc you said I recently bought something. It has been 7-10 years since I did, so now im worried thst someone bought something with my card in my name?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So much data to learn from
on November 1, 2025
Posted by: Carleen
from Arizona
Length of ownership:1 year or longer
Really enjoying. There is so much information to get and learn from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com