Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
on October 30, 2025
Posted by: Chelsey623
from Mesa, az
Length of ownership:1 year or longer
Really amazing analysis of background and genetics data. Their layout is easy to use and very informative. Everyone should try this !
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Esther 02
Length of ownership:3 months
I bought 2 one came back .But the other one for my grandson something happened to it I never got the response on it they said they would send me a knew one but I couldn't figure out how so I still would like to know how .Thank you
Written by a customer while visiting 23andme.com
Customer Rating
1
Haven't purchased anything in 8+ years..
on October 30, 2025
Posted by: Jom89
Length of ownership:1 year or longer
I have no idea why I was sent a review. I have not had a recent purchase in 8+ years.
Written by a customer while visiting 23andme.com
Customer Rating
5
Who knew genetics can be entertaining?!
on October 31, 2025
Posted by: JayzWayz
from South Africa
Length of ownership:1 year or longer
We enjoy using 23andMe and receiving updates as new information unfolds! A distant cuz found us through 23andMe as his mom changed country and surname in early childhood during the 40's/50's. Would consider the health version upgrade to hear if there are any genetic conditions I can avoid by eating well or managing early.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
good service!
on October 31, 2025
Posted by: PCCG
Length of ownership:1 year or longer
good service! very informative and keeps updating.
there is a lot of contents available. You do have to fill out a lot of questionnaires to get more information, but it's ok.
there is a lot of contents available. You do have to fill out a lot of questionnaires to get more information, but it's ok.
Written by a customer while visiting 23andme.com
Customer Rating
1
Aggravating!
on October 31, 2025
Posted by: Ginny
Length of ownership:1 year or longer
I can never EVEN sign in on my account. Everytime I try it says "Too many failed attemps" when I have only tried once to sign in,
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Pretty cool pretty good
on October 31, 2025
Posted by: Reece
from Ga
Length of ownership:1 year or longer
It was pretty good and simple. I don’t like that you have to buy a subscription to More Knowledge of your lineage in history, but it is still all around pretty good and fun experience PS for some reason they told me not to leave a review so I’m doing it anyways
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Poor quality control
on October 31, 2025
Posted by: Twenty3me
from Hawaii
Length of ownership:1 month
Defective kit, inconsistent results, very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com