Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Unprofessional company
on October 30, 2025
Posted by: bharrod
Length of ownership:1 year or longer
My concern with 23andme is how they share our data, this should be private and we own our own data. and also this company went out of business and I find it strange the timing of this email considering what I did yesterday. The entire thing feels like draconians. YOU DO NOT have permission to share my data with anyone. I revoke all rights from you. You cannot be trusted with our private data, that has been proven. Stop it!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great substance
on October 30, 2025
Posted by: Jojo63
from El Paso, TX
Length of ownership:1 year or longer
The update information was a great surprise and was happy with it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 30, 2025
Posted by: Chelsey623
from Mesa, az
Length of ownership:1 year or longer
Really amazing analysis of background and genetics data. Their layout is easy to use and very informative. Everyone should try this !
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Esther 02
Length of ownership:3 months
I bought 2 one came back .But the other one for my grandson something happened to it I never got the response on it they said they would send me a knew one but I couldn't figure out how so I still would like to know how .Thank you
Written by a customer while visiting 23andme.com
Customer Rating
1
Haven't purchased anything in 8+ years..
on October 30, 2025
Posted by: Jom89
Length of ownership:1 year or longer
I have no idea why I was sent a review. I have not had a recent purchase in 8+ years.
Written by a customer while visiting 23andme.com
Customer Rating
5
Who knew genetics can be entertaining?!
on October 31, 2025
Posted by: JayzWayz
from South Africa
Length of ownership:1 year or longer
We enjoy using 23andMe and receiving updates as new information unfolds! A distant cuz found us through 23andMe as his mom changed country and surname in early childhood during the 40's/50's. Would consider the health version upgrade to hear if there are any genetic conditions I can avoid by eating well or managing early.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
good service!
on October 31, 2025
Posted by: PCCG
Length of ownership:1 year or longer
good service! very informative and keeps updating.
there is a lot of contents available. You do have to fill out a lot of questionnaires to get more information, but it's ok.
there is a lot of contents available. You do have to fill out a lot of questionnaires to get more information, but it's ok.
Written by a customer while visiting 23andme.com
Customer Rating
1
Aggravating!
on October 31, 2025
Posted by: Ginny
Length of ownership:1 year or longer
I can never EVEN sign in on my account. Everytime I try it says "Too many failed attemps" when I have only tried once to sign in,
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com