Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Fantastic service!
on October 30, 2025
Posted by: Michelle1Oldest
from South Dakota/Born in Hawaii
Length of ownership:1 year or longer
I found my birthfathers family! My life is complete! I was able to meet him before he passed and have met 2 of my sisters and nieces and nephews!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Family
on October 30, 2025
Posted by: Anonymous
from Murphy, North Carolina
Length of ownership:1 year or longer
Love seeing my family connections and knowing how many there are.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
DNA for begginers
on October 30, 2025
Posted by: james dee
from missouri
Length of ownership:6 months
i like the book about me, mostly because i have a lot of knowledge of DNA and family lineage, but most people don't, 23and me should connect the dots on the ample data that you supply, for example, write a summary of the data at the beginning of the book instead of the reader having to learn how to put the information into something understandable to them, like jim, your mtDNA that you can only receive from your mother and her mother, etc, is L3d1-5, this traces back to western afrika, found in people of the bantu tribe, this makes up about 2% of your dna, and thats more dna than you share with your 4th cousin, scientist rely on mtDNA trace your roots, the same for your Y dna(and then lay out what you did for mtDNA), so all in all, explain how everything links together, talk about their autosomal dna in a separate paragraph etc....good luck
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Still here for a reason!
on October 30, 2025
Posted by: HappyLilFamily
Length of ownership:1 year or longer
I have tried several different companies and have tested with family members and, so far, this has been the most consistently accurate. Every time I log back in, there are new relatives, and I can see which relatives we share, which is very helpful. Also, as more people test, the results get more finely tuned into exact regions. The health information provided is very accurate, as well. I wish we had this when I was younger.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
constantly marketing
on October 30, 2025
Posted by: p3nk
Length of ownership:1 year or longer
This was a private used for fun now it has health service tagged. Seems fittings since it got "bought out" its just for the next plague. Im sad i fell for it
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Very bad
on October 30, 2025
Posted by: Jeff1008
from Georgia
Length of ownership:1 year or longer
Will not allow me to login. Very poor customer service
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Unprofessional company
on October 30, 2025
Posted by: bharrod
Length of ownership:1 year or longer
My concern with 23andme is how they share our data, this should be private and we own our own data. and also this company went out of business and I find it strange the timing of this email considering what I did yesterday. The entire thing feels like draconians. YOU DO NOT have permission to share my data with anyone. I revoke all rights from you. You cannot be trusted with our private data, that has been proven. Stop it!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great substance
on October 30, 2025
Posted by: Jojo63
from El Paso, TX
Length of ownership:1 year or longer
The update information was a great surprise and was happy with it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com