Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Still here for a reason!
on October 30, 2025
Posted by: HappyLilFamily
Length of ownership:1 year or longer
I have tried several different companies and have tested with family members and, so far, this has been the most consistently accurate. Every time I log back in, there are new relatives, and I can see which relatives we share, which is very helpful. Also, as more people test, the results get more finely tuned into exact regions. The health information provided is very accurate, as well. I wish we had this when I was younger.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
constantly marketing
on October 30, 2025
Posted by: p3nk
Length of ownership:1 year or longer
This was a private used for fun now it has health service tagged. Seems fittings since it got "bought out" its just for the next plague. Im sad i fell for it
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Very bad
on October 30, 2025
Posted by: Jeff1008
from Georgia
Length of ownership:1 year or longer
Will not allow me to login. Very poor customer service
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Unprofessional company
on October 30, 2025
Posted by: bharrod
Length of ownership:1 year or longer
My concern with 23andme is how they share our data, this should be private and we own our own data. and also this company went out of business and I find it strange the timing of this email considering what I did yesterday. The entire thing feels like draconians. YOU DO NOT have permission to share my data with anyone. I revoke all rights from you. You cannot be trusted with our private data, that has been proven. Stop it!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great substance
on October 30, 2025
Posted by: Jojo63
from El Paso, TX
Length of ownership:1 year or longer
The update information was a great surprise and was happy with it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 30, 2025
Posted by: Chelsey623
from Mesa, az
Length of ownership:1 year or longer
Really amazing analysis of background and genetics data. Their layout is easy to use and very informative. Everyone should try this !
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Esther 02
Length of ownership:3 months
I bought 2 one came back .But the other one for my grandson something happened to it I never got the response on it they said they would send me a knew one but I couldn't figure out how so I still would like to know how .Thank you
Written by a customer while visiting 23andme.com
Customer Rating
1
Haven't purchased anything in 8+ years..
on October 30, 2025
Posted by: Jom89
Length of ownership:1 year or longer
I have no idea why I was sent a review. I have not had a recent purchase in 8+ years.
Written by a customer while visiting 23andme.com