Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
This service has some good features.
on October 30, 2025
Posted by: Mikione
Length of ownership:1 year or longer
I got this service as my daughter had told me about it. Of course, I was curious enough so I gave it a try.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
on October 30, 2025
Posted by: New1
from Palm bay fl
Length of ownership:1 year or longer
I can't asset my account?
I have this account for many years
I have this account for many years
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Basically a scam in my opinion
on October 30, 2025
Posted by: FranP
Length of ownership:1 year or longer
I joined 23andme a couple of years ago and have gotten absolutely nothing from it except buy, buy, buy. I don't know what the options I am supposed to buy are supposed to get you, but the basic membership, unlike the other major DNA company, have provided absolutely nothing. To me, this is more a scam than anything else. You buy a membership, but apparently in order to get anything out of it, you have to buy other packages.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Fabulous
on October 30, 2025
Posted by: RaeMarie
from Montana
Length of ownership:1 year or longer
I bought this for myself and my daughter. We are so very pleased with all that we have learned about ourselves, unknown family, and our health. I highly recommend 23 and ME to everyone.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great information on a number of subjects.
on October 30, 2025
Posted by: tjustice46
from Atlanta, GA
Length of ownership:1 year or longer
I bought this years ago, I think Iowa’s 2017 and have been very pleased and occasionally surprised, recently the 0.2% Central Asian ancestry disappeared and the 0.2% unidentified as well so I am now 100% identified.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Pleased with amount of information received
on October 30, 2025
Posted by: Jofi
from Tucson,AZ
Length of ownership:1 year or longer
I got my initial results a couple years ago and they were very vague. My grandparents were relatively new to the US so we knew what country they were from (except my paternal grandfather) but not much more than that. Over time they have sent me updated information that provided greater insight into my ancestry. We knew my paternal grandfather was from Eastern Europe but not where so it was nice to learn more about where he came from. I appreciate that the information keeps coming and would recommend 23&me to anyone considering learning more about their ancestry. Process was easy and informative.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Me
on October 30, 2025
Posted by: QUEEN
from Stuttgart Arkansas
Length of ownership:1 year or longer
23&Me was worth every penny , My results had so much interesting finding from my DNA , it was able to reconnect with my Family and got in touch with family I had no idea of . I'm am able to find out about my cultural heritage 23&Me helped me discover Me .
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
It is ok
on October 30, 2025
Posted by: GothicAlien
from Seattle, WA
Length of ownership:1 year or longer
I did this like 2 or more years ago already and not long after doing it and getting my results the company actually had a security breach which wasn't comforting especially having just done one.
Otherwise it didnt seem that inaccurate. I basically did it for clarification on genetics and not much else.
The price wasnt really any different from any other one of these companies.
Honestly I dont think it matters that much which one you use. I just chose one I had heard of and honestly I wanted to do Ansestary but this one was on sale for a little less at the time.
Overall it is ok but it doesnt offer anything special or different from any other company you would use.
Otherwise it didnt seem that inaccurate. I basically did it for clarification on genetics and not much else.
The price wasnt really any different from any other one of these companies.
Honestly I dont think it matters that much which one you use. I just chose one I had heard of and honestly I wanted to do Ansestary but this one was on sale for a little less at the time.
Overall it is ok but it doesnt offer anything special or different from any other company you would use.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com