Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
reunited with DNA family
on October 30, 2025
Posted by: gnorlander
from tacoma, wa
Length of ownership:1 year or longer
I did my 23andme DNA test over ten years ago. It's been interesting to see the results. As an adopted person, I was hoping to find close DNA connections. It was actually another site that connected me to one of my half sisters. I recommended tthe other one to take the 23andme test, to find out what relatives we shared on this site
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my Birth family!
on October 30, 2025
Posted by: Rich R
Length of ownership:1 year or longer
I purchased mine back in 2019. If I wouldn’t have done this I wouldn’t have met my dad or cousins, Aunts and Uncles.
Written by a customer while visiting 23andme.com
Customer Rating
1
Faulty scam
on October 30, 2025
Posted by: Usedabused
from St Francis, mn
Length of ownership:1 year or longer
Application does not operate, and I have been charged for another year. I'm furious to be charged for a faulty product!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
WASTE OF MONEY
on October 30, 2025
Posted by: Big Ron
from Sc
Length of ownership:1 year or longer
I got this over 2years ago and i didnt have access the second year . I tried to look up my information and it wasnt there. This was a waste. I cant go back and look for family members because i dont have access and they cant locate my information. I hate i did this. My information was loss and nobody tried to fixed this.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Meeting Birth mother
on October 30, 2025
Posted by: Joe2
from Pennsylvania
Length of ownership:1 year or longer
I was adopted as a baby. I was able to locate and meet my birth mother. It was a wonderful thing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
ever changing
on October 30, 2025
Posted by: pacd
from California
Length of ownership:1 year or longer
over the several years I have had my 23&me results, my personal results have changed so many times its very frustrating and disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
This service has some good features.
on October 30, 2025
Posted by: Mikione
Length of ownership:1 year or longer
I got this service as my daughter had told me about it. Of course, I was curious enough so I gave it a try.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
on October 30, 2025
Posted by: New1
from Palm bay fl
Length of ownership:1 year or longer
I can't asset my account?
I have this account for many years
I have this account for many years
I would recommend this to a friend!
Written by a customer while visiting 23andme.com