Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
on October 30, 2025
Posted by: Koomami
Length of ownership:1 year or longer
I’ve heard the company was sold along with our history?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
INFORMATIVE
on October 30, 2025
Posted by: MrsBtz
from Knoxville, TN
Length of ownership:6 months
Very cool informative - interesting to find out about family
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I recommend
on October 30, 2025
Posted by: Denise zibenberg
from Rio de janeiro Brasil
Length of ownership:1 year or longer
I loved the idea and information
Something to regard and to keep for life
For generations
Something to regard and to keep for life
For generations
Thank you
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Nice
on October 30, 2025
Posted by: Kittys68
from Georgia
Length of ownership:1 year or longer
Love all the information learned from my purchase. It's shed some light on my true ancestry.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointing
on October 30, 2025
Posted by: beg1
from Mississippi, USA
Length of ownership:1 year or longer
I hate to be negative, but I find 23andMe to be just about useless for genealogy since the chromosome browser was discontinued. I seldom log in anymore. If the chromosome browser were to be revived, I would upgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not what I signed up for
on October 30, 2025
Posted by: Jlgk
Length of ownership:1 year or longer
Always have trouble getting in to your site. I get notification of new relatives and when I try to sign in all
I get is a page asking me to add to my profile , stuff .I did when I first signed in. Sometimes I sign in and an it ask if I want to purchase a kit since one is not on file. Not very pleased with the program. Also, your site continually wants more personal information but yet I get less results of my origins or heritage.
I get is a page asking me to add to my profile , stuff .I did when I first signed in. Sometimes I sign in and an it ask if I want to purchase a kit since one is not on file. Not very pleased with the program. Also, your site continually wants more personal information but yet I get less results of my origins or heritage.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
on October 30, 2025
Posted by: what for
from New Jersey
Length of ownership:1 year or longer
I wish you would coordinate with the other DNA services so we could find more relatives. I'm not really interested in a relative 6 times removed. I want to see closer ones.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
GREAT PROGRAM
on October 30, 2025
Posted by: Dee j
from hILLSBOROUGH NJ
Length of ownership:1 year or longer
i AM SO HAPPY THIS IS STILL GOING TO BE ALIVE AND GOING. i TOOK ONE OF THE TESTS. INTERESTING.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com