Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
First in its class
on October 30, 2025
Posted by: mrsteve
from Tampa, FL
Length of ownership:1 year or longer
Great service to keep records of you and your family's ancestry. The company is consistently growing their knowledge and database of health information to help inform its customers.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Relative Found
on October 30, 2025
Posted by: FB family
from Tennessee
Length of ownership:1 year or longer
Through this website, our family learned we had a first cousin that we didn't know existed
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 30, 2025
Posted by: Koomami
Length of ownership:1 year or longer
I’ve heard the company was sold along with our history?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
INFORMATIVE
on October 30, 2025
Posted by: MrsBtz
from Knoxville, TN
Length of ownership:6 months
Very cool informative - interesting to find out about family
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I recommend
on October 30, 2025
Posted by: Denise zibenberg
from Rio de janeiro Brasil
Length of ownership:1 year or longer
I loved the idea and information
Something to regard and to keep for life
For generations
Something to regard and to keep for life
For generations
Thank you
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Nice
on October 30, 2025
Posted by: Kittys68
from Georgia
Length of ownership:1 year or longer
Love all the information learned from my purchase. It's shed some light on my true ancestry.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointing
on October 30, 2025
Posted by: beg1
from Mississippi, USA
Length of ownership:1 year or longer
I hate to be negative, but I find 23andMe to be just about useless for genealogy since the chromosome browser was discontinued. I seldom log in anymore. If the chromosome browser were to be revived, I would upgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not what I signed up for
on October 30, 2025
Posted by: Jlgk
Length of ownership:1 year or longer
Always have trouble getting in to your site. I get notification of new relatives and when I try to sign in all
I get is a page asking me to add to my profile , stuff .I did when I first signed in. Sometimes I sign in and an it ask if I want to purchase a kit since one is not on file. Not very pleased with the program. Also, your site continually wants more personal information but yet I get less results of my origins or heritage.
I get is a page asking me to add to my profile , stuff .I did when I first signed in. Sometimes I sign in and an it ask if I want to purchase a kit since one is not on file. Not very pleased with the program. Also, your site continually wants more personal information but yet I get less results of my origins or heritage.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com