Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Fun learning experience
on October 30, 2025
Posted by: Mike01
from Wi
Length of ownership:1 year or longer
This was a family gift from my children. Very interesting to learn about my background. I also enjoy doing the medical aspect as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Crap
on October 30, 2025
Posted by: Erin h
from 402 Cedar Street
Length of ownership:3 months
Garbage. Way to go right down the toilet. This is how you make others feel like your deflection methods are normal? Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Rodw
I have went is and deactivated my account along with all of my results. Yet I am still receiving information saying that I am still in your data base.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Roxie Rose
Length of ownership:1 year or longer
According to 23 and Me I am no longer .1% Indian (Asia), French/German etc. All of a sudden I have Scottish…paid all that money for nothing. Unreliable testing… Will not recommend to rest of family because testing is unreliable!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Can't get to features.
on October 30, 2025
Posted by: Okie
from New England
Length of ownership:1 year or longer
I get E-Mail notifications sending me a link, but i can's get the information because it asks me for the registration number which i don't have as it was thrown out with the box years ago.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
1 star is too many
on October 30, 2025
Posted by: Megapjnkemno
from Somerset MA
Length of ownership:1 year or longer
Bought this for my daughter for Christmas paid in full up front and the health plus monthly service came with it. After multiple, multiple times on the phone with customer service they still would not release my daughter’s results and did not honor the monthly service. Buyer beware
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Eh
on October 30, 2025
Posted by: BbyGP
Length of ownership:1 year or longer
Health report accuracy is about 50/50. It’s not reliable for much more than finding dna family and tracing ancestry.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Please stop my Subscription
on October 30, 2025
Posted by: Poppycjb
I canceled my subscription months ago. Why am I getting this email?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com