Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Literally life altering
on October 30, 2025
Posted by: JOAN OF ARC
from New York City
Length of ownership:1 year or longer
Um, nothing short of life altering! I learned I was Jewish, have cousins I never knew, and found my father!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Lizxir
from Washington DC
Length of ownership:1 year or longer
I did not intend to renew 23 and me. I want a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Big mistake
on October 30, 2025
Posted by: Cdogg
from Bloomsburg PA
Length of ownership:1 year or longer
Many regrets. Personal information not secure. Doubt the DNA information is accurate.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Brooke j
Length of ownership:1 year or longer
I think it’s pretty silly. You have to buy another kid or register another kid to see results after your subscription is expired.
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun learning experience
on October 30, 2025
Posted by: Mike01
from Wi
Length of ownership:1 year or longer
This was a family gift from my children. Very interesting to learn about my background. I also enjoy doing the medical aspect as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Crap
on October 30, 2025
Posted by: Erin h
from 402 Cedar Street
Length of ownership:3 months
Garbage. Way to go right down the toilet. This is how you make others feel like your deflection methods are normal? Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Rodw
I have went is and deactivated my account along with all of my results. Yet I am still receiving information saying that I am still in your data base.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 30, 2025
Posted by: Roxie Rose
Length of ownership:1 year or longer
According to 23 and Me I am no longer .1% Indian (Asia), French/German etc. All of a sudden I have Scottish…paid all that money for nothing. Unreliable testing… Will not recommend to rest of family because testing is unreliable!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com