Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Can’t see anything!
on October 30, 2025
Posted by: Hola
from Longview Washington
Length of ownership:1 year or longer
I have not been able to see any information for MONTHS. Sure wish someone could help gain access!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Just fun to know
on October 30, 2025
Posted by: GaryD
from Rochester, NY
Length of ownership:1 year or longer
Have received informative and fun information with new data always coming.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
The one and only
on October 30, 2025
Posted by: mem bw
from Vermont
Length of ownership:1 year or longer
i tried another dna company and all was quiet forever. 23 and me was pretty quick as the other person registered with 23 and me also.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointing
on October 30, 2025
Posted by: NovaN8iv
from Northern Virginia
Length of ownership:1 year or longer
The results aren't as relevant or interesting as I had envisioned. For example, I don't really care too much about whether I can taste cilantro or not. The ancestry information is less useful than the information I got from Ancestry DNA. I stopped using the app about a month after reviewing the initial results because I didn't find the information compelling. Finally, I'm worried about the security of my genetic data with the business issues 23 and Me is experiencing.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Not impressed. Expected more.
on October 30, 2025
Posted by: LLHT
from LOS ANGELES
Length of ownership:1 year or longer
just got request for a rating after having this for a few years. not impressed considering i was asked to provide much info of myself prior. I believed this test would be telling me about myself not me giving you info to confirm. I could get all this info from ancestry. Waste of money. Then i get bombarded with offers to purchase for family members then you sell your company.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very informative
on October 30, 2025
Posted by: JudyR
Length of ownership:1 year or longer
I've been with 23 & Me for a number of years, I get updated often. I have been informed of a lot of relatives and enjoy seeing where they all come from.
Written by a customer while visiting 23andme.com
Customer Rating
3
IK
on October 30, 2025
Posted by: Guybeau
from Southampton New York
Length of ownership:1 year or longer
It's OK. I have not learned anything I did not know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Unrealized option
on October 30, 2025
Posted by: Cam11
Length of ownership:1 year or longer
Very different to get the information YOU want without them putting in roadblocks. I wished/wanted to have better access to this information.
Written by a customer while visiting 23andme.com