Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Unable to login to my account.
on October 29, 2025
Posted by: JoWroblewski
from NC
Length of ownership:1 year or longer
This was purchased as a gift a couple years ago but both me and my husband are no longer able to login.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not what I expected
on October 29, 2025
Posted by: Clodbirdsblu
from California
Length of ownership:1 year or longer
I was hoping it would help me discover my unknown paternal family but I was left with more questions than answers
Written by a customer while visiting 23andme.com
Customer Rating
5
Birth Family
on October 29, 2025
Posted by: Reerahree
from Motley Minnesota
Length of ownership:1 year or longer
Using 23andme has helped me find my birth family. One of the best decisions I have ever made.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Exciting information
on October 29, 2025
Posted by: Bella789
from Marshall Tx
Length of ownership:1 year or longer
I purchased this product over a year ago and I am very happy with the results
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Found brothers and sisters
on October 29, 2025
Posted by: Sherry01420
from MASSACHUSETTS
Length of ownership:1 year or longer
I have been a member for about 3 years. In the 3 years, I have learned I have more sisters and brothers. I have had the opportunity to meet 2 of those brothers.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Fun to know
on October 30, 2025
Posted by: Lish
Length of ownership:1 year or longer
My husband bought this for me years ago and it’s constantly evolving and although most of the stuff cost additional monies you still get a decent amount of stuff with what you originally paid for it. I even found a sister I would’ve never known I had. However i was hoping to figure out if my grandpa was my grandpa but my auntie did ancestory… now if they combined i might get my answers.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth it
on October 30, 2025
Posted by: Health
from Surprise, AZ
Length of ownership:1 year or longer
Useless it does not give you any, not a one, good information.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
great futures!
on October 30, 2025
Posted by: Lex555
from Cleveland TN
Length of ownership:1 week
Like it! It was interesting to learn about my distant relatives.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com