Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
on October 29, 2025
Posted by: Ai panda
from CA
Length of ownership:1 year or longer
It’s always interesting to find out where you are from and traces of your family
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Discovery of famy
on October 29, 2025
Posted by: Blessed daughter
from Parker, Colorado
Length of ownership:1 year or longer
I was adopted at birth & 23 & Me connected me with my biological father 5 years ago. This wonderful relationship with him sadly ended with his passing this year. It was some of the best years in learning more of why I have many of the traits that I have & that I have a half brother to continue to enrich my life. I couldn’t ask for more!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Background updates
on October 29, 2025
Posted by: Caren
from Ford City, Pennsylvania
Length of ownership:1 year or longer
I enjoy learning about my background and updates keep coming without additional costs! Love it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
found out who I was
on October 29, 2025
Posted by: Abatvez
from Mansfield, Connecticut
Length of ownership:1 year or longer
Amazing and I found out who I was and who I am related too
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
So much to learn
on October 29, 2025
Posted by: Catergirl90
from Ohio
Length of ownership:1 year or longer
I have had 23 and me for about 10 years! I love learning about my DNA and my relatives paths in history. I have gained so much knowledge of my ancestry. Thank you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Better & Better
on October 29, 2025
Posted by: beekeeper
from Walnut Creek, CA
Length of ownership:1 year or longer
The data gets better and even more exact as time goes on.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
on October 29, 2025
Posted by: Lassalleb2
Length of ownership:1 year or longer
Great app and very helpful when I was looking for my ancestral family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Got nothing
on October 29, 2025
Posted by: Shelby
Length of ownership:1 year or longer
I got this years ago and haven't learned anything about my ancestry. My grandmother did extensive research. All I get here is a bunch of questions about genetic health . I, apparently do come from Neanderthals, don't we all?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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