Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
on October 29, 2025
Posted by: Kirk
Length of ownership:1 year or longer
I didn’t purchase this recently. I did 6 years ago and I found both my birth parents.
Written by a customer while visiting 23andme.com
Customer Rating
4
I bought mine several years ago
on October 29, 2025
Posted by: Ron09
from Orange County, CA
Length of ownership:1 year or longer
I bought mine several years ago when the ancestry did not have enough data. I have seen my ancestry results change and become more accurate as the years have rolled along.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Misleading, subscription based models are a scam
on October 29, 2025
Posted by: Lolol
Length of ownership:1 year or longer
Misleading, over alerting. Shady overall, no value gained.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Whatever
on October 29, 2025
Posted by: Fred E K
Length of ownership:1 year or longer
I did not know I purchased. I did not plan to renew.
Written by a customer while visiting 23andme.com
Customer Rating
5
Long lost brother
on October 29, 2025
Posted by: Txcharm
from Tx
Length of ownership:1 year or longer
In 2021 I found a brother that had been given up for adoption in 1959. I knew he existed but never had an outlet to try and locate him. I'm thankful for 23andMe helping me find him after all this time.
Written by a customer while visiting 23andme.com
Customer Rating
1
Fraud kit...Don't waste your funds
on October 29, 2025
Posted by: Starfire
from Miami FL
Length of ownership:1 year or longer
This product is fraud. My results keep changing my DNA makeup. It does not reflect my actual family tree!.
None of the locations linked to are accurate. A waste of money. Do
None of the locations linked to are accurate. A waste of money. Do
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Whynot19582025
Length of ownership:1 year or longer
I can't open my page
I hate the verification system you have.
I hate the verification system you have.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I like the Neanderthal revelation.
on October 29, 2025
Posted by: Jimy
from oregon
Length of ownership:1 year or longer
It is very accurate, very obscure nationalities have shown up in the research, but I am not sure why Basque has not shown up yet. However I was not happy that they have not explored the nature, culture, physical and mental characteristics of the Neanderthal. Something which would benefit culture, and science.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com