Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Terrible
on October 29, 2025
Posted by: Cyber
from New York
Length of ownership:1 year or longer
The service isn’t worth the money. There was NO compensation for the data breach that occurred with this platform! Over all , I would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Fine for basic information
on October 29, 2025
Posted by: Jlori1969
from Northeast Texas
Length of ownership:1 year or longer
Gave me the basics but anything extra they nickel and dime you to death. Even if you do all the questionnaires you’d think they’d offer you a bonus or something for providing so much extra data but they do not. Relentless barrage of emails for “special offers” which are not special at all. Everything is SO expensive. Would I like to learn more-absolutely! Just not at the point of spending hundreds more.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Terrible
on October 29, 2025
Posted by: Thor06
Length of ownership:1 year or longer
Aboustly had a terrible experience with me waiting for 8 months from when I bought it to actually getting my results… if i could get a refund I would
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome
on October 29, 2025
Posted by: Leelee1982
from Wichita Kansas
Length of ownership:1 year or longer
I love the product. The product truly changed my life. God is present within product.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: Kirk
Length of ownership:1 year or longer
I didn’t purchase this recently. I did 6 years ago and I found both my birth parents.
Written by a customer while visiting 23andme.com
Customer Rating
4
I bought mine several years ago
on October 29, 2025
Posted by: Ron09
from Orange County, CA
Length of ownership:1 year or longer
I bought mine several years ago when the ancestry did not have enough data. I have seen my ancestry results change and become more accurate as the years have rolled along.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Misleading, subscription based models are a scam
on October 29, 2025
Posted by: Lolol
Length of ownership:1 year or longer
Misleading, over alerting. Shady overall, no value gained.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Whatever
on October 29, 2025
Posted by: Fred E K
Length of ownership:1 year or longer
I did not know I purchased. I did not plan to renew.
Written by a customer while visiting 23andme.com