Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Bordering on fraud
on October 29, 2025
Posted by: tmac
Length of ownership:1 year or longer
I've tried to cancel since 23 went bankrupt but had no success. DO NOT SIGN UP WITH THEM!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not impressed
on October 29, 2025
Posted by: KayS
from Wisconsin
Length of ownership:1 year or longer
Got nothing from it...no useful info. Would not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
great features, and informtion
on October 29, 2025
Posted by: cococo3
Length of ownership:1 year or longer
I purchased this a year ago with the Health portion included, so interesting and useful!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Need to change policy
on October 29, 2025
Posted by: Maine coon cattery
from Illinois near St. Louis
Length of ownership:1 year or longer
I wish you would update to upgrade to optimal for breeders as that’s what we do with humans. I’ve studied dna for humans. D
Is a re
S Er chopper and published it a few decades ago and what I do know is it’s just a series of letters in color on a piece of no a pate that we can send or download and give tonight banks. You need to think about it? No need to draw another sample and pay not just the difference but all new test price ! Do my litters will be elsewhere.
Is a re
S Er chopper and published it a few decades ago and what I do know is it’s just a series of letters in color on a piece of no a pate that we can send or download and give tonight banks. You need to think about it? No need to draw another sample and pay not just the difference but all new test price ! Do my litters will be elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Terrible
on October 29, 2025
Posted by: Cyber
from New York
Length of ownership:1 year or longer
The service isn’t worth the money. There was NO compensation for the data breach that occurred with this platform! Over all , I would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Fine for basic information
on October 29, 2025
Posted by: Jlori1969
from Northeast Texas
Length of ownership:1 year or longer
Gave me the basics but anything extra they nickel and dime you to death. Even if you do all the questionnaires you’d think they’d offer you a bonus or something for providing so much extra data but they do not. Relentless barrage of emails for “special offers” which are not special at all. Everything is SO expensive. Would I like to learn more-absolutely! Just not at the point of spending hundreds more.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Terrible
on October 29, 2025
Posted by: Thor06
Length of ownership:1 year or longer
Aboustly had a terrible experience with me waiting for 8 months from when I bought it to actually getting my results… if i could get a refund I would
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome
on October 29, 2025
Posted by: Leelee1982
from Wichita Kansas
Length of ownership:1 year or longer
I love the product. The product truly changed my life. God is present within product.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com