Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Poor service
on October 29, 2025
Posted by: Sliger
from ChinoCA.
Length of ownership:1 year or longer
Your company released my personal information to hackers and you want me to jump thru hoops to protect it now! Poor service and terrible company.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Never received the product
on October 29, 2025
Posted by: Dlf75
from Mpls area
Length of ownership:1 year or longer
Never received the product. Are you still shipping stuff out? Or is the instability of a company stopping that? I had finally convinced my husband to do this and then I never got it 😞
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on October 29, 2025
Posted by: Mary Mary
Length of ownership:1 year or longer
Not worth the money. It told me one family member and it had the wrong relation. It didn’t even have one parent or grandparent.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
on October 29, 2025
Posted by: Melg1990
from Oskaloosa IA 52577
Length of ownership:1 year or longer
Its not what i thought i bought. I wanted to know where i came from not if i had diseases knowing im good on most things are nice but just wish i knew who i was. Am i indian. Irish, viking
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Bordering on fraud
on October 29, 2025
Posted by: tmac
Length of ownership:1 year or longer
I've tried to cancel since 23 went bankrupt but had no success. DO NOT SIGN UP WITH THEM!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not impressed
on October 29, 2025
Posted by: KayS
from Wisconsin
Length of ownership:1 year or longer
Got nothing from it...no useful info. Would not recommend
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
great features, and informtion
on October 29, 2025
Posted by: cococo3
Length of ownership:1 year or longer
I purchased this a year ago with the Health portion included, so interesting and useful!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Need to change policy
on October 29, 2025
Posted by: Maine coon cattery
from Illinois near St. Louis
Length of ownership:1 year or longer
I wish you would update to upgrade to optimal for breeders as that’s what we do with humans. I’ve studied dna for humans. D
Is a re
S Er chopper and published it a few decades ago and what I do know is it’s just a series of letters in color on a piece of no a pate that we can send or download and give tonight banks. You need to think about it? No need to draw another sample and pay not just the difference but all new test price ! Do my litters will be elsewhere.
Is a re
S Er chopper and published it a few decades ago and what I do know is it’s just a series of letters in color on a piece of no a pate that we can send or download and give tonight banks. You need to think about it? No need to draw another sample and pay not just the difference but all new test price ! Do my litters will be elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com