Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great information
on October 29, 2025
Posted by: Coburn
from Bay City, MI
Length of ownership:1 year or longer
I bought this a few years ago for my husband and it's so interesting and we have had a few people contact asking what history he has to them.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My family background
on October 29, 2025
Posted by: NanaKim
from Pontiac, MI
Length of ownership:1 year or longer
I love hearing about new connections and gaining a better understanding of where my family comes from
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Xcelent service. Can learn about your Blood Line.
on October 29, 2025
Posted by: Steve S
from Los Angeles, California
Length of ownership:1 month
You can learn a lot about your Blood line and Ancestry, going back in time farther than you ever imagined. Very interesting and informative. You'll learn more about your Ancestors than you ever thought possible.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 29, 2025
Posted by: bhamtraveler
Length of ownership:1 year or longer
I have enjoyed getting ro know my heritage from Ancestry. I also use other DNA services and they all share the same origin for me. Good to know.
Written by a customer while visiting 23andme.com
Customer Rating
1
Questionable Product
on October 29, 2025
Posted by: no nickname 2
from Olympia WA
Length of ownership:1 year or longer
No stars deserved. I regret purchasing this. There is a constant urging to "upgrade".
The DNA results are somewhat dubious.
The DNA results are somewhat dubious.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
No Tech Support! A big disappointment!
on October 29, 2025
Posted by: Chuck T 52
from 7327 North Rogers Avenue
Length of ownership:1 year or longer
I am sadly disappointed with 23 N Me. I was gifted a basic version of the product for Christmas. I got a gift receipt with it. I went to CVS & upgraded to a middle tier version. I was at that time 65+. I felt I had slightly better tha average savy tech for my age group. I reached out for help on a few occasions and found none or very very little. With a little help. I wrote it off. I wouldn't mind being Pleasantly surprised.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Balkan descendant
on October 29, 2025
Posted by: Nicholas Benedetto
Length of ownership:1 year or longer
I love the updates on my results and I was wondering what Balkan country are my dads side of a family? Like we’re from southern Italy Apulia and the Balkan country descendants across from it either Croatian or Albanian. Please let me know what it is.
Written by a customer while visiting 23andme.com
Customer Rating
1
Very frustrating
on October 29, 2025
Posted by: Laura73100
from Wasco, CA
Length of ownership:1 year or longer
I bought this years ago and registered it. I logged onto once or twice and now every time I log onto the app it says I don’t have one. If I don’t have one why am I getting emails saying I have new family members?
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com