Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Sale of 23 and me
on October 29, 2025
Posted by: Shellie
Length of ownership:1 year or longer
I have not made any new purchases since I joined 5 years ago. I tried to cancel and have my information removed after the company was sold. I thought this had been done. The whole thing feels like a shady situation at this point.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
The Best Site.
on October 29, 2025
Posted by: Petty27
from Sun Valley Ca
Length of ownership:1 year or longer
I love this site cause thanks to you people I found my parents and that was the best day of my life. Unfortunately there both gone but I talked to my sister and brothers and I got a lot of relatives and I LOVE THIS SITE.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 29, 2025
Posted by: DU1152
from Northfield, MN
Length of ownership:1 year or longer
I bought this years ago and have found the services Great!! The health portion fits me very well. I gave a copy to my Dr. She was impressed with what I received.
Found many relatives as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Memory Fading
on October 29, 2025
Posted by: KAYAK BOB
from Banning, CA
Length of ownership:1 year or longer
I enjoy getting updates, however, I can never remember my password
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Not impressed.
on October 29, 2025
Posted by: Ivan
from 1447 westmore pl
Length of ownership:1 year or longer
I feel like this is just snake oil. A bunch of arbitrary data thrown together to make for a glorified astrology reading
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
False results
on October 29, 2025
Posted by: Lost
from Jacksonville nc
Length of ownership:1 year or longer
I have no relatives on my family tree. No one appeared so I know this test is wrong
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great Features
on October 29, 2025
Posted by: Snowman5
from Idaho
Length of ownership:1 year or longer
Love seeing where my family originated from. Quick service.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: dapm527
from Grand Rapids MI
Length of ownership:1 year or longer
No! I bought it and havent been able to activate it because I already have an account and an earlier test!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com