Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Good to know
on October 29, 2025
Posted by: Offjack
from MD
Length of ownership:1 year or longer
Very detailed, thanks! Thank you for the results!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Cruddy work
on October 29, 2025
Posted by: Ex client
from Somewhere in Oregon
Length of ownership:1 year or longer
Sent in 2 specimens. First one, not enough sputum. Second one, "couldn't detect any DNA". WHAT????
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
New versions are very helpful!
on October 29, 2025
Posted by: Jolie66
from Huntington Beach, CA
Length of ownership:1 year or longer
I like how they keep testing our DNA and issuing updates via the new versions of 23&Me. I now have a clearer picture of my ethnicity that coincides with the family tree nationalities I researched/discovered on Ancestry. I also enjoy the information about my regions, and many of the other features are interesting too!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
I wouldn’t bother purchasing
on October 29, 2025
Posted by: Laya
Length of ownership:1 year or longer
Honestly I wouldn’t bother buying this at all. Gives you no insight on who you are doesn’t have a wide range of ethnicities and it just collects data and uses your feed back for experimental research.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great sharing for family and friends
on October 29, 2025
Posted by: Steeltheone
from Hawaii
Length of ownership:1 year or longer
Enjoy all the new update to my ancestors.All the location maps are so much fun to discover your lineage. I've meet new family members because it links you to DNA relitives.Also finding the witch parent is responsible for heritage.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
review
on October 29, 2025
Posted by: ted45
Length of ownership:1 year or longer
I have been a member for over 8 years. I have had no complaints.
Written by a customer while visiting 23andme.com
Customer Rating
5
Newfound knowledge!
on October 29, 2025
Posted by: Kkw71
from Lakewood, Co
Length of ownership:1 month
Love the Health & Ancestry package! An awesome connection to loved ones who’ve come and gone before me and learned a lot!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Auto renew
on October 29, 2025
Posted by: MeLD
Length of ownership:1 year or longer
Discovered that auto renew was turned on on my account and I do not ever turn on auto renew for anything! I feel as if I’m being snagged
Written by a customer while visiting 23andme.com