Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great Features!
on October 29, 2025
Posted by: vicky81
from Mobile, AL
Length of ownership:1 year or longer
We have located a lot of relatives that we wanted to get information on them.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not the best!
on October 29, 2025
Posted by: Summer234
Length of ownership:1 year or longer
Didn’t really get any information from this test! I hear others get some valuable insights from their test but this was nothing useful or meaningful.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome info
on October 29, 2025
Posted by: Kats
Length of ownership:1 year or longer
Learned so much about my ancestry and genetics! Detailed reports, tons of I interesting and useful information! Highly recommend!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: Harvey
Length of ownership:1 year or longer
Not happy right now, the last few times I tried to get it in had problems.
Why
Why
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Great marks
on October 29, 2025
Posted by: Men0
from Georgia
Length of ownership:1 year or longer
I love that we have the option to do this testing however, the lack of care for privacy and protecting the consumer is not acceptable nor good business ethics.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
the other way around
on October 29, 2025
Posted by: Hernan
from Norton Shores, MI
Length of ownership:1 year or longer
i have a received wrong report. and no one has tried to reach me. I think for some reason DNA from and my father where opposite to what i know by history.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed
on October 29, 2025
Posted by: Memarty
from South Carolina
Length of ownership:6 months
I bought it thinking it was inclusive, but they keep trying to sell you something. Save your money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: magdalena
Length of ownership:1 year or longer
I am a subscriber and since the latest security/authentication update I am no longer able to log in. I am very unhappy about it. I know that I am not very computer savvy, but my secretary is. Even she did not manage to log in on my behalf. Can you somehow help? I used to enjoy getting all the updates but no more, since I cannot log in anymore.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com