Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
My 'DNA' result keeps changing! WHY?
on October 29, 2025
Posted by: BonnieB
from Boca Raton, FL
Length of ownership:1 year or longer
I don't know why I got this notice, I haven't purchased anything for YEARS. Since my DNA results have changed, I question the accuracy & validity of your changing analytics & don't believe the results.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very happy.
on October 29, 2025
Posted by: Miss D
Length of ownership:1 year or longer
Amazing. Everything kept up to date. And I really like the health data.
Written by a customer while visiting 23andme.com
Customer Rating
4
on October 29, 2025
Posted by: Bk069
from Montgomery IN
Length of ownership:1 year or longer
Im not sure which purchase this is in regards to. I purchased my kit several years ago and last year had the extra that showed people in history that I was related to. I discontinued the annual purchase and will one day purchase it for my son. Please let me know which purchase you are referring to.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting
on October 29, 2025
Posted by: Jim1
from Minneapolis MN
Length of ownership:3 months
I bought this a while ago. Found that a friend is now also a cousin! Glad to see no serious inherited diseases in my dna. Easy to use app.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Worthless
on October 29, 2025
Posted by: Edward3233
from Bowie, MD
Length of ownership:1 year or longer
I bought this service several years ago and I would estimate that 75% of the data is wrong. Not a single relative with a recognizable name, but hundreds upon hundreds of persons in countries where, according to our own family histories, we have never had relatives.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Meh
on October 29, 2025
Posted by: Topher
from Ithaca ny
Length of ownership:1 year or longer
I had to spend hours filling out info that you then you say you know my history due to stuff you did. You are just giving me the info back I gave you. Not paying for anything more since I did like 80% of the fact gathering.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Request for Review sent in error
on October 29, 2025
Posted by: Dontalarmme
Length of ownership:1 year or longer
I got an email to review my new purchase. I did not purchase anything from 23 and Me. I have an old account from and original analysis and signed in to check that it was not tampered with.
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy to use
on October 29, 2025
Posted by: Triaha
from Enid OK
Length of ownership:1 year or longer
I received this as a gift and I'm so glad to find out more about my family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com