Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,662 Reviews)
Open Ratings Snapshot
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product. 
(
3,926 out of 5,399
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Great website
on October 29, 2025
Posted by: Teekee
from Oklahoma
Length of ownership:1 year or longer
I found several family members and happy I joined 23 and me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great info!
on October 29, 2025
Posted by: JenA
Length of ownership:1 year or longer
Love the information, thanks! None of it was a surprise but it is cool to know the percentages of ancestry AND I have been able to fill in some family tree
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
History
on October 29, 2025
Posted by: Poor Boy
from Grass valley ca
Length of ownership:1 year or longer
I have been using it a lot good information very interesting
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
on October 29, 2025
Posted by: Sandy Saint
Length of ownership:6 months
I am not aware of any recent purchase. What did I buy?
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
My 'DNA' result keeps changing! WHY?
on October 29, 2025
Posted by: BonnieB
from Boca Raton, FL
Length of ownership:1 year or longer
I don't know why I got this notice, I haven't purchased anything for YEARS. Since my DNA results have changed, I question the accuracy & validity of your changing analytics & don't believe the results.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very happy.
on October 29, 2025
Posted by: Miss D
Length of ownership:1 year or longer
Amazing. Everything kept up to date. And I really like the health data.
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
on October 29, 2025
Posted by: Bk069
from Montgomery IN
Length of ownership:1 year or longer
Im not sure which purchase this is in regards to. I purchased my kit several years ago and last year had the extra that showed people in history that I was related to. I discontinued the annual purchase and will one day purchase it for my son. Please let me know which purchase you are referring to.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Interesting
on October 29, 2025
Posted by: Jim1
from Minneapolis MN
Length of ownership:3 months
I bought this a while ago. Found that a friend is now also a cousin! Glad to see no serious inherited diseases in my dna. Easy to use app.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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