Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Wrong information
on October 29, 2025
Posted by: 1Tilly
from MA
Length of ownership:1 year or longer
Overall it’s not bad but my great-neice is listed as my daughter and I wasn’t able to change it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Getting better and better
on October 29, 2025
Posted by: RomanticBohemian
from Port Charlotte, FL
Length of ownership:1 year or longer
I have been a client for many years and it's always exciting to see how precise the service has become when finding the real roots of my family. To the point we confirmed the exact birth city of some of our ancestors! I'm also very happy that 23andme stayed in good hands and I'm glad I stayed!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
What are you talking about?
on October 29, 2025
Posted by: Leek
I haven't bought anything from you in a very long time. There had best be no charges from you in my bank account.
Written by a customer while visiting 23andme.com
Customer Rating
2
Dissatisfied.
on October 29, 2025
Posted by: Tdamore
from Old Saybrook, CT
Length of ownership:1 year or longer
The new version removed all traces of my English heritage, which i know exists from ancestry records predation 1640. Also, my Scotch-Irish heritage, from northern Ireland is now missing, and only County Mayo heritage is shown. I'm dissatisfied with the new report.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome features
on October 29, 2025
Posted by: Durango3158
from Mid Minnesota
Length of ownership:1 year or longer
I received 23&me as a gift. I love it. I thought I knew my back ground from information from my parents but imagine my surprise I got when it was reveiled that my heritage is different than what I was always told. I have discovered relatives I’ve never met or grew up knowing. So surprised, but in a good way. Bonus, I am related to Marie Antoinette, so, so cool. I can check basic health issues that I need to be aware of and can monitor this so I’m prepared if an issue does happen. Love 23 & me, best gift ever.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Worth it!
on October 29, 2025
Posted by: HollieH
from Ohio
Length of ownership:1 year or longer
I chose the Advanced Ancestry + Health package and have found it to be completely worth it. The ancestory section is very informative and the health related information has been interesting as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Extremely interesting to see your past.
on October 29, 2025
Posted by: BChip
from Middletown, DE
Length of ownership:1 year or longer
I have been a member for several years now. I really enjoy the updates. It is amazing that all the people in my ancestry, at one time or another, came together to make me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Does what it says
on October 29, 2025
Posted by: Tl65
from PA
Length of ownership:1 year or longer
I bought this year's ago. Seems to be giving great information.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com