Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Thorough!
on October 29, 2025
Posted by: Kat1952
from Tahlequah Oklahoma
Length of ownership:1 year or longer
I've bought 2 kits from other companies and your was the only one that found my indigenous line and traces from areas I didn't know anything about. Your traits were pretty much right on the nose too.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Destroyed my life
on October 29, 2025
Posted by: Dina23
from Rhode Island
Length of ownership:1 year or longer
Destroyed my life with 1 click of find my relatives. Turns out I have a half sister turns out nothing alike she cat fished me for over a year, turns out she's evil and psychotic. Biggest regret buying this test
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Wrong information
on October 29, 2025
Posted by: 1Tilly
from MA
Length of ownership:1 year or longer
Overall it’s not bad but my great-neice is listed as my daughter and I wasn’t able to change it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Getting better and better
on October 29, 2025
Posted by: RomanticBohemian
from Port Charlotte, FL
Length of ownership:1 year or longer
I have been a client for many years and it's always exciting to see how precise the service has become when finding the real roots of my family. To the point we confirmed the exact birth city of some of our ancestors! I'm also very happy that 23andme stayed in good hands and I'm glad I stayed!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
What are you talking about?
on October 29, 2025
Posted by: Leek
I haven't bought anything from you in a very long time. There had best be no charges from you in my bank account.
Written by a customer while visiting 23andme.com
Customer Rating
2
Dissatisfied.
on October 29, 2025
Posted by: Tdamore
from Old Saybrook, CT
Length of ownership:1 year or longer
The new version removed all traces of my English heritage, which i know exists from ancestry records predation 1640. Also, my Scotch-Irish heritage, from northern Ireland is now missing, and only County Mayo heritage is shown. I'm dissatisfied with the new report.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome features
on October 29, 2025
Posted by: Durango3158
from Mid Minnesota
Length of ownership:1 year or longer
I received 23&me as a gift. I love it. I thought I knew my back ground from information from my parents but imagine my surprise I got when it was reveiled that my heritage is different than what I was always told. I have discovered relatives I’ve never met or grew up knowing. So surprised, but in a good way. Bonus, I am related to Marie Antoinette, so, so cool. I can check basic health issues that I need to be aware of and can monitor this so I’m prepared if an issue does happen. Love 23 & me, best gift ever.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Worth it!
on October 29, 2025
Posted by: HollieH
from Ohio
Length of ownership:1 year or longer
I chose the Advanced Ancestry + Health package and have found it to be completely worth it. The ancestory section is very informative and the health related information has been interesting as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com