Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Fan for Life
on October 29, 2025
Posted by: HARC
from NYC
Length of ownership:1 year or longer
I have always been a fan! Prompt, easy, informativa. About 8 years ago, and I am still loving what I find
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my family
on October 29, 2025
Posted by: Sherri
from Abbeville SC
Length of ownership:1 year or longer
Doesn't have the largest market but I've been able to have a functional medicine dr look at my tendencies oh, did I tell you it's how I found my Sister on Mom's side? It's been awesome.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on October 29, 2025
Posted by: KARB
Length of ownership:6 months
Purchased two for my husband and I and the info it gave us was poor and not through. Wish I would’ve done ancestry.
Written by a customer while visiting 23andme.com
Customer Rating
5
Good idea
on October 29, 2025
Posted by: Seejoy
from Newtown, PA
Length of ownership:1 year or longer
Been here a couple years. Met some relatives. A great idea for knowing your history.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Very surprised to receive your email
on October 29, 2025
Posted by: levinefiddle99
from New York
Length of ownership:1 year or longer
I am very surprised to receive an email from you about a “recent” purchase because I purchased a 23 and Me product more than two years ago!! I did not renew and don’t wish to. I did find the product very interesting and enjoyable but cannot afford it going forward.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Difficulty
on October 29, 2025
Posted by: Nolagal
from South Carolina
Length of ownership:1 year or longer
I have never been able to access my account. Trying to change the password doesn’t work. I am frustrated with this company
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
TOTALLY LEAVES OUT iNDIAN HERITAGE!!
on October 29, 2025
Posted by: Deb0520
Length of ownership:1 year or longer
I am concerned about the rersults I and other members of my family received from 23 and me...my great grandmother was full blooded Cherokee and my results and others all show no trace....how can this be if results are accurate?
Written by a customer while visiting 23andme.com
Customer Rating
5
Yes, great features.
on October 29, 2025
Posted by: Thozeric
from AUSTELL, GA USA
Length of ownership:1 year or longer
Keeping up with Ancestry is a good thing. You always know where you come from. It won’t be such a huge surprise when you see them in the next world.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com