Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Very disappointed
on October 29, 2025
Posted by: Auntie BB
Length of ownership:1 year or longer
I received an email saying that I had 7 DNA matches. I cannot connect to them.
Written by a customer while visiting 23andme.com
Customer Rating
1
Just don't
on October 29, 2025
Posted by: YikesIwishIdidnt
Length of ownership:1 year or longer
Terrible, overrated, and way too expensive. The whole thing was anticlimactic for the cost and didn't tell me much to justify what they ask for. They also auto charged my card for a yearly subscription that seemed like a total scam. Thankfully they did give my money back, but I would not recommend them at all.
Written by a customer while visiting 23andme.com
Customer Rating
1
Rip off for jews!
on October 29, 2025
Posted by: Honest
from Brooklyn, NY
Length of ownership:1 year or longer
This should come with a disclaimer that if you already know you're a jew, it will not tell you anything new. I didn't need to spend that kind of money to get a report saying I'm 99.9% ashkenazi Jewish and nothing else. It doesn't say where my ancestors are from, and the other things it revealed are useless.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
expensive
on October 29, 2025
Posted by: ryzander
Length of ownership:6 months
it is cool to see results, but then there is not much else to this service. Def not worth cost of subscription.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
NOT ALL DNA TEST Are the SAME
on October 29, 2025
Posted by: Pablo
from Corolla, NC
Length of ownership:1 year or longer
The gift of 23 & me from my wife's son, my stepson, showed us that something was different than our inexpensive Heritage DNA test. This prompted us to try the Ancestry DNA test, and we confirmed that it matched with the 23 & me DNA test. Although, the Heritage test was less expensive than both the others, we discovered that you get what you pay for. Thank you for the valid DNA testing...
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
no interest
on October 29, 2025
Posted by: forgetful
from California
Interesting but not helpful and not at all useful to me
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Horrible, stay away
on October 29, 2025
Posted by: Bobby Ganush
from right here
Length of ownership:1 year or longer
I am supposed to write a review for a purchase I didn't make. But I can review the one I made years ago, this was the most innacurate of the three tests I've done. Avoid at all costs, they don't even know who buys their 'service'.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
So Excited!!
on October 29, 2025
Posted by: Faithful Customer
from Lawton, Ok
Length of ownership:1 year or longer
I was sooo excited about getting my trait chart!! It was amazing seeing all the different nationalities that make up ME!! Great job 23 & Me for doing the best job!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com