Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Good hereditary information available
on October 29, 2025
Posted by: e2efamily
from Indianapolis, Indiana
Length of ownership:1 year or longer
Purchased in 2018 and appreciate the hereditary information provided. However the security breech for accounts and stability of the company is concerning for me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Horrible track of record keeping
on October 29, 2025
Posted by: BreSays
from Fresno,ca
Length of ownership:1 year or longer
After years of trying to get my account information and access to it was a big fail. I do not trust this company what so ever.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great features.
on October 29, 2025
Posted by: gcummings6122
from Chico, CA
Length of ownership:1 year or longer
I have no problems with this product. Would recommend it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Easy to accomplish
on October 29, 2025
Posted by: PdgJim
from Heuvelton, NY
Length of ownership:1 year or longer
This was a gift from my wife. It is so easy to do and very interesting to find out where most of my ancestors came from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Warning - Do Not Buy
on October 29, 2025
Posted by: Hokie1998
from Dublin, VA
Length of ownership:6 months
I bought this well over 6 months ago and I wish I didn't. As soon as I sent my sample in, the company declared bankruptcy. I garnered nothing more from this product than what I already knew. I was hoping for some new insights.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Found My Real Father
on October 29, 2025
Posted by: DadFound
Length of ownership:1 year or longer
I found my real father with the aid of 23andme. Thank you
Written by a customer while visiting 23andme.com
Customer Rating
1
probably a scam
on October 29, 2025
Posted by: frustrated user
Length of ownership:1 year or longer
this appears to be a scam email requiring me to login to 23 and me
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 29, 2025
Posted by: KTB2
Length of ownership:1 year or longer
I'm very satisfied with 23&Me. It's always updating info about my DNA and I've learned so much about myself not to mention all the cousins I've met.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com