Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Very interesting
on October 29, 2025
Posted by: Nat77
from Georgia
Length of ownership:1 year or longer
I’ve learned so much about my background and distant family members I never knew I had.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
on October 29, 2025
Posted by: jonathanlewis
Length of ownership:1 year or longer
With the addition of being able to determine Parent 1 and Parent 2, and in my case both, has helped me to figure out my fathers biological side of my family, my mother was adopted so I dont know this side of my family either.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Awsome
on October 29, 2025
Posted by: Roman
from Vancouver wa
Length of ownership:1 year or longer
I have had this for years it was a Christmas gift years ago and I love it it's super cool to understand and know where you come from and it's constantly getting updated
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Sucks
on October 29, 2025
Posted by: Ed1953
from Richfield, Utaho
Didn’t know I was buying anything. Tried to get on but won’t accept my password. It’s a pain in the neck to get through all the details-remove d the app. Don’t bother me again.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I was looking for my dad
on October 29, 2025
Posted by: The guinea pig wizard
from Texas
Length of ownership:1 year or longer
It's been interesting seeing where my family comes from. I got 23andme to see if I could find My dad. Happily I found 2 first cousins thar had already taken the test and was able to speak to my father with in the week. I'm so grateful to have him in my life
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
on October 29, 2025
Posted by: seeto
from Sullivan Indiana
Length of ownership:1 year or longer
I bought this for my daughter and she was so excited to get an early christmas gift an it was easy to purchase
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Ancestors galore
on October 29, 2025
Posted by: SUSANP
from CA
Length of ownership:1 year or longer
Love hearing about different ancestors & where they came from
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Never got deleted
on October 29, 2025
Posted by: Bob123
Length of ownership:1 year or longer
I exited this company many months ago and they were supposed to delete all my records. Obviously it never happened. Just another reason not to trust these guys
Written by a customer while visiting 23andme.com
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