Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Connecting with Relatives
on October 29, 2025
Posted by: laura59
Length of ownership:1 year or longer
I bought this 5 years ago and was able to meet many relatives I never knew I had.
Written by a customer while visiting 23andme.com
Customer Rating
3
Ok But Wish It Connected To Reco Like Ancestry.com
on October 29, 2025
Posted by: Mehh
from New York, NY
Length of ownership:1 year or longer
This was an opportunity for me to see my ancestry, and I love the reporting and insights this provides.
However, I am very interested in historical records so I wish I would have purchased the Ancestry.com kit so I could see even more of my family history.
Good kit, just want more family records connected.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing product
on October 29, 2025
Posted by: Gris1974
from London, Kentucky
Length of ownership:1 year or longer
I had the privilege to come across this amazing product through my Lupus group and I got a free trial kit and it’s been amazing even connected with a close relative that was adopted and lives in Germany now and we keep in touch
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
I Know Sewer Rats I Trust More than You
on October 29, 2025
Posted by: Jerrski
from Tucson Arizona
Length of ownership:1 year or longer
Wish I never did it .I DON'T trust you crooks with my data
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 29, 2025
Posted by: Arnld
Length of ownership:1 month
I discovered I different European ethnicities. I love the ancient relatives.
Written by a customer while visiting 23andme.com
Customer Rating
1
don't use 23 and me
on October 29, 2025
Posted by: annm
from louisiana
Length of ownership:1 year or longer
cannot log in to site; have not been able to do that for years; there is no live customer support to help
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Almost useless unless you pay yearly
on October 29, 2025
Posted by: Sam Subram
from New Jersey
Length of ownership:1 year or longer
When I bought it, they said that I will get access to all future health data. Then suddenly they changed and restricted access and wanted me to subscribe to see new data particularly the health related info which was the main reason i bought it in the first place. There is some info but it is limited, not of much use. Most of it says 50-50 chance of going either way. I already knew that. There is some other info like ear lobe or liking Cilantro etc.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
REMOVE
on October 29, 2025
Posted by: Theresaslk
Length of ownership:1 year or longer
Remove my data and account immediately do not trust this database
Written by a customer while visiting 23andme.com