Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
on October 29, 2025
Posted by: Arnld
Length of ownership:1 month
I discovered I different European ethnicities. I love the ancient relatives.
Written by a customer while visiting 23andme.com
Customer Rating
1
don't use 23 and me
on October 29, 2025
Posted by: annm
from louisiana
Length of ownership:1 year or longer
cannot log in to site; have not been able to do that for years; there is no live customer support to help
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Almost useless unless you pay yearly
on October 29, 2025
Posted by: Sam Subram
from New Jersey
Length of ownership:1 year or longer
When I bought it, they said that I will get access to all future health data. Then suddenly they changed and restricted access and wanted me to subscribe to see new data particularly the health related info which was the main reason i bought it in the first place. There is some info but it is limited, not of much use. Most of it says 50-50 chance of going either way. I already knew that. There is some other info like ear lobe or liking Cilantro etc.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
REMOVE
on October 29, 2025
Posted by: Theresaslk
Length of ownership:1 year or longer
Remove my data and account immediately do not trust this database
Written by a customer while visiting 23andme.com
Customer Rating
5
Very interesting
on October 29, 2025
Posted by: Nat77
from Georgia
Length of ownership:1 year or longer
I’ve learned so much about my background and distant family members I never knew I had.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 29, 2025
Posted by: jonathanlewis
Length of ownership:1 year or longer
With the addition of being able to determine Parent 1 and Parent 2, and in my case both, has helped me to figure out my fathers biological side of my family, my mother was adopted so I dont know this side of my family either.
Written by a customer while visiting 23andme.com
Customer Rating
5
Awsome
on October 29, 2025
Posted by: Roman
from Vancouver wa
Length of ownership:1 year or longer
I have had this for years it was a Christmas gift years ago and I love it it's super cool to understand and know where you come from and it's constantly getting updated
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Sucks
on October 29, 2025
Posted by: Ed1953
from Richfield, Utaho
Didn’t know I was buying anything. Tried to get on but won’t accept my password. It’s a pain in the neck to get through all the details-remove d the app. Don’t bother me again.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com