Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Better late?
on October 29, 2025
Posted by: Kaca
Length of ownership:1 year or longer
Bought mine YEARS ago... and they are just NOW asking for a review... um... don't remember!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Cool service
on October 29, 2025
Posted by: SpaceJesus
from Coffeeville, MS
Length of ownership:1 year or longer
Great breakdown of health categories and ancestry as well. This is a pretty darn cool service.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Jan1
Length of ownership:1 year or longer
No I am not enjoying this. Some how it took me off line, says to finish my registration.
I am unable to do that since I no longer have registration number
I am unable to do that since I no longer have registration number
Written by a customer while visiting 23andme.com
Customer Rating
1
Big REGRET purchase plus information was LEAKED!
on October 29, 2025
Posted by: Neveragian
from Cameron, NC
Length of ownership:1 year or longer
My husband purchased this kit for me and I was so excited however the results were way off and everything is made up based on whatever RACE you say you are on paper To pay over $100 for a lie and connect with you random people is crazy
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Misleading advertising
on October 29, 2025
Posted by: Erica1979
from Texas
Length of ownership:1 year or longer
Having my sequence has been great because I can input it into other sites with higher functioning tools.
I am disappointed in the speed with which we receive new admixture analyses. I am also a bit disappointed there isn't a way to browse the non coding regions for microsatellites.
When I signed up, they said all future updates would be free, but then started nickel and diming with added services (one of which lets you search for all ancestors with a particular segment of dna). I have had to use 3rd party sites to do this. I am not going to pay for a subscription service. That's silly. That's also why I don't use ancestry.com.
I am disappointed in the speed with which we receive new admixture analyses. I am also a bit disappointed there isn't a way to browse the non coding regions for microsatellites.
When I signed up, they said all future updates would be free, but then started nickel and diming with added services (one of which lets you search for all ancestors with a particular segment of dna). I have had to use 3rd party sites to do this. I am not going to pay for a subscription service. That's silly. That's also why I don't use ancestry.com.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA
on October 29, 2025
Posted by: Soudan
Length of ownership:1 year or longer
I bought three different DNA test and out of the three this one has the best features more updated and was way better than the other two! I got more answers with this testing kit, them others
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
We’re Being Fleeced
on October 29, 2025
Posted by: 23 And More Payments
from Salt Lake City, UT
Length of ownership:1 year or longer
I have to pay for information about myself. I paid for the kit and have done hours of their voluntary research questionnaires; at this point, giving them any more of my time or money feels like I’m being taken advantage of.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Complete waste of time and money!
on October 29, 2025
Posted by: NothingAboutMySaliva
from Tri-State
Length of ownership:6 months
Waste of time and money, hope they don't sell my data.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com