Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Wonderful info
on October 29, 2025
Posted by: Kat1977
from South Africa
Length of ownership:1 year or longer
Have it for almost 10 years and all the info is very interessting
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Poor returns
on October 29, 2025
Posted by: Jules7
from Ohio
Length of ownership:1 year or longer
When I purchased 23 and me, it was with the DNA Option. Either I’m navigating this program incorrectly or something, but I have gained nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
So much to learn from this DNA kit
on October 29, 2025
Posted by: Joy52
from Bowling Green Kentucky
Length of ownership:1 year or longer
I bought this DNA kit around 3 years ago for myself and my grandson. We have been very happy with the kit and especially for all the info we have gained on our ancestry. I would highly recommend
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: Blahblah
Length of ownership:1 year or longer
U have to pay for a subscription just to see ur results. What a rip off
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not so great for the money
on October 29, 2025
Posted by: Chef
from Seattle wa
Length of ownership:1 year or longer
I bought a couple of tests a few years ago for a premium because they included the upgraded membership. And then when the company got sold, for some reason, my upgraded membership went away, and I was no longer premium. So that would be my complaint. Is that when these kids were put out it’s put out with a regular box and then they have a membership box where you get all the extra information For the rest of your life and since the company switched that has changed so I didn’t exactly get what I paid for
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
0 out of 10
on October 29, 2025
Posted by: nothanks
from NY, NY
Length of ownership:1 year or longer
Purchased it as a gift, the intended recipient never received it. 23andMe was unable to provide tracking out of US. Wasted money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don't understand any of it
on October 29, 2025
Posted by: Psjones
from Minnesota
Length of ownership:1 year or longer
I didn't learn anything. Way to hard to navigate . Self explanatory
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
on October 29, 2025
Posted by: Neice
Length of ownership:1 year or longer
I have been contacted with so many family members I would have never knew about.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com