Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
on October 29, 2025
Posted by: Laurice
from Russellville Alabama
Length of ownership:1 year or longer
Was glad to see who I matched with and paid extra for my heath report. Was disappointed that I would have to spend more money to review more of my ancestors and health report. However I did enjoy reviewing what I was allowed too.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Terrible Company!
on October 29, 2025
Posted by: Fred20637
from Washington DC
Length of ownership:1 year or longer
Be advised, this outfit is apparently desperate for business. I thought they were bankrupt and out of business, but no such luck. Absolutely impossible to unsubscribe and now they are hounding me over my ‘recent’ purchase of several years ago.
Written by a customer while visiting 23andme.com
Customer Rating
5
Wonderful info
on October 29, 2025
Posted by: Kat1977
from South Africa
Length of ownership:1 year or longer
Have it for almost 10 years and all the info is very interessting
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Poor returns
on October 29, 2025
Posted by: Jules7
from Ohio
Length of ownership:1 year or longer
When I purchased 23 and me, it was with the DNA Option. Either I’m navigating this program incorrectly or something, but I have gained nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
So much to learn from this DNA kit
on October 29, 2025
Posted by: Joy52
from Bowling Green Kentucky
Length of ownership:1 year or longer
I bought this DNA kit around 3 years ago for myself and my grandson. We have been very happy with the kit and especially for all the info we have gained on our ancestry. I would highly recommend
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: Blahblah
Length of ownership:1 year or longer
U have to pay for a subscription just to see ur results. What a rip off
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not so great for the money
on October 29, 2025
Posted by: Chef
from Seattle wa
Length of ownership:1 year or longer
I bought a couple of tests a few years ago for a premium because they included the upgraded membership. And then when the company got sold, for some reason, my upgraded membership went away, and I was no longer premium. So that would be my complaint. Is that when these kids were put out it’s put out with a regular box and then they have a membership box where you get all the extra information For the rest of your life and since the company switched that has changed so I didn’t exactly get what I paid for
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
0 out of 10
on October 29, 2025
Posted by: nothanks
from NY, NY
Length of ownership:1 year or longer
Purchased it as a gift, the intended recipient never received it. 23andMe was unable to provide tracking out of US. Wasted money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com