Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Can see the parent that came from the region
on October 29, 2025
Posted by: xyzz
from CA
Length of ownership:1 year or longer
Like the map of my DNA origins in the world. six letters here !!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Never received!!! Return money!!
on October 29, 2025
Posted by: Not product
from Markham TX
Length of ownership:6 months
I bought this product and then 23andme shut down and my package never was received. Wasted money that I couldn't get back!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Family you never knew!
on October 29, 2025
Posted by: Papa Ray
from Michigan
Length of ownership:1 year or longer
I've been on the site for about 2 years now. 4 months ago I found a grandson matching my DNA, he is the son from my daughter that was adopted in 1975. Unfortunately my daughter had passed away in 2011,
I always thought of her over the years not knowing what became of her? I was 17, her mother 16 at the time of her birth. Her mother's parents forbid us from being together, and moved away. ME, I joined the Navy and disappeared for 20+ yrs.
Anyways after locating my grandson, come to out I have two and a great grandson as well! You never know who you might find?
I always thought of her over the years not knowing what became of her? I was 17, her mother 16 at the time of her birth. Her mother's parents forbid us from being together, and moved away. ME, I joined the Navy and disappeared for 20+ yrs.
Anyways after locating my grandson, come to out I have two and a great grandson as well! You never know who you might find?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Don't do it
on October 29, 2025
Posted by: Nope123
Length of ownership:1 year or longer
Straight up sucks. When i first did this it caused a fight in the family. It said I was a bunch of races that did not match my dad and my mom. Then my dad died thinking he wasn't my dad and my mom cheated on him. Years later I check again and it matches my dad and mom. But that doesn't help. Both my parents are dead, of national cause. But my dad's side doesnt talk to me, my sister doesn't talk to me. What I can't just show up and say 23 fixed it.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great information
on October 29, 2025
Posted by: Wendy25
Length of ownership:1 year or longer
I bought this over a year ago and about a year ago I found my brother who was adopted before I was born!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Pointless to buy the health+
on October 29, 2025
Posted by: Trav
from Huntington wv
Length of ownership:1 year or longer
I paid for the upgraded health section when I purchased it so I would get all the health insights, since my purchase they have added tons of new health items that they only offer a 70 dollar yearly subscription to get the results of.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
on October 29, 2025
Posted by: Laurice
from Russellville Alabama
Length of ownership:1 year or longer
Was glad to see who I matched with and paid extra for my heath report. Was disappointed that I would have to spend more money to review more of my ancestors and health report. However I did enjoy reviewing what I was allowed too.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Terrible Company!
on October 29, 2025
Posted by: Fred20637
from Washington DC
Length of ownership:1 year or longer
Be advised, this outfit is apparently desperate for business. I thought they were bankrupt and out of business, but no such luck. Absolutely impossible to unsubscribe and now they are hounding me over my ‘recent’ purchase of several years ago.
Written by a customer while visiting 23andme.com