Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
They lied and sold our data to Big Pharma.
on October 29, 2025
Posted by: 23andmeSucks
Length of ownership:1 year or longer
They lied and sold our data to Big Pharma. I should have known better.
Written by a customer while visiting 23andme.com
Customer Rating
3
Ok
on October 29, 2025
Posted by: CrystalsMom
Length of ownership:1 year or longer
I purchased this years ago and it included ancestry with a famous person. My husband had his account the same time and it linked him with a famous person in history. Then it was taken off and our memberships no longer include it. I am not paying an extra fee to have what I started with.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
great featurss
on October 29, 2025
Posted by: PTVSR
from Georgia
Length of ownership:1 year or longer
Great purchase but I don't know accurate it is I would like more information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Love it!
on October 29, 2025
Posted by: Iona
from Mesa, AZ
Length of ownership:1 year or longer
This has been so helpful to me with my work on my family’s genealogy!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Impressive
on October 29, 2025
Posted by: Violet
from 3555 Shepard rd
Length of ownership:1 year or longer
Not the outcome of had personally hoped for but was impressed the all information I was given.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Love!
on October 29, 2025
Posted by: AlleyK
from Arkansas
Length of ownership:1 year or longer
I love all the stuff I have learned from this, and loved to compare my family’s genetics aswell! Will definitely purchase again!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: WilliamP
Length of ownership:1 year or longer
I bought this product several years ago. The bothersome email badgering me to make this review implied it was recent, which it is not, giving me a moment of panic that someone had gotten into my account. This is yet another on my list of grievances with this company's email practices towards customers.
Written by a customer while visiting 23andme.com
Customer Rating
5
Five Stars!
on October 29, 2025
Posted by: TahoeTess
from Hopkinsville, KY
Length of ownership:1 year or longer
I have had the 23 and Me Premium Membership for 2 years. It’s one of the services that I renewed with no hesitation. The genealogy benefits have helped me greatly in my family history research. The health information is invaluable. I have discovered things about my health through the service, and have shared that information with my doctors. The traits portion is interesting and my historical relatives send me on a search for more information. I would definitely recommend this app and purchase.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com