Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Your health is too important to not do this
on October 29, 2025
Posted by: Hpat1011
from Nevada
Length of ownership:1 year or longer
Absolutely worth the price! Our family did the health test and we found out we had varients for conditions that we would need to follow up with a doctor about. The test gave us lots of peace of mind knowing genetic health traits and things we should address with our doctors.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Good for a backup
on October 29, 2025
Posted by: aec1
from Texas
Length of ownership:1 year or longer
I havent used it much since the changes were made.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Your Data will be Sold
on October 29, 2025
Posted by: Neversafe
I’ve been hacked. I have not bought anything in ten years from here.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don’t possibly waste your money
on October 29, 2025
Posted by: aaaaaapppp
Length of ownership:1 year or longer
I bought this a year ago and I was given the results of a sample other than mine. I know for a fact I am not adopted (like 23 and me tried to tell me) and I know for a fact I have extremely close relatives that have done this test but they do not show up on my results
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not a fan
on October 29, 2025
Posted by: Ashleigh
Length of ownership:1 year or longer
I have been asking to cancel and remove my information for a year. It keeps saying that I will get an email and I never do. I do not want my information on here anymore. Please remove.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don't waste your money
on October 29, 2025
Posted by: JessY
from Oregon
Length of ownership:1 year or longer
I was under the impression that I would be able to find my father or any part of that side of family. And the farthest I came to relatives were 4th and 5th cuzins. So that's pretty crazy after spending over $400.00. And then get my information stolen too. Do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
on October 29, 2025
Posted by: Bob27
from CA
Length of ownership:1 year or longer
Used this service once as a gift and have been receiving non-stop spam since.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Bankrupt in more ways than one
on October 29, 2025
Posted by: thisismyforrealusername
from USA
Length of ownership:1 year or longer
I bought this and sent my DNA to them, and I provided data to help the algorithms they use. They recently went bankrupt and started selling users' data, which I do not agree with. I requested that my data be permanently removed from the servers, yet I still get emails such as the one for this survey proving they still have some of my data.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com