Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Iimposdible site
on October 29, 2025
Posted by: Addkepated
Length of ownership:1 year or longer
I purchased this over a year ago. Still says I have not registered my kit so will not let me access results😳
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Dianamo
Length of ownership:1 year or longer
Purchased this almost ten years ago and didn’t get the info I wanted. I have no desire to continue with your service nor be billed. Please cancel
Written by a customer while visiting 23andme.com
Customer Rating
1
BAD PR
on October 29, 2025
Posted by: Cindy
Length of ownership:1 year or longer
I have not renewed nor bought a recent purchase that I was asked to review...I merel asked for my DNA with the recent transfer of your company be deleted...have not gotten a response regarding this...Note: I did not buy anything but the initial swab many years ago
Written by a customer while visiting 23andme.com
Customer Rating
1
Recent sale? Nort
on October 29, 2025
Posted by: kkgarber
from Boston, MA
Length of ownership:1 year or longer
Was asked to leave a review for a recent buy, which actually happened years ago while still a minor. Really disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Biological Parents
on October 29, 2025
Posted by: andone44
Length of ownership:1 year or longer
Amazing tool - My Daughter wantd to know my medical family line and we discovered my Biological Parents. Reunited and its been very nice.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Test is fabricated to fit the colonizers lie
on October 29, 2025
Posted by: Eaglelady
from Oklahoma indian territory
Length of ownership:1 year or longer
I don't not like that got changed my Genetic markers. I am currently enrolling in my american indian tribe Cherokee and yet yall lie and say I'm african american. . If that were truth I would be linked to other african in today's society, but your company only links me with other black Americans. You all changed my markers to my Australian family, ( have a direct connection), change indigenous family ( have adirect connection )
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Asdf12
Length of ownership:6 months
I didnt find that any of the features were useful.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on October 29, 2025
Posted by: Lisa7787
from Wyoming
Length of ownership:1 year or longer
Worst ancestry kit. Sells your DNA and requires you to purchase more to get all the genetic results. 0/10 would not recommend to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com