Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Biological Parents
on October 29, 2025
Posted by: andone44
Length of ownership:1 year or longer
Amazing tool - My Daughter wantd to know my medical family line and we discovered my Biological Parents. Reunited and its been very nice.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Test is fabricated to fit the colonizers lie
on October 29, 2025
Posted by: Eaglelady
from Oklahoma indian territory
Length of ownership:1 year or longer
I don't not like that got changed my Genetic markers. I am currently enrolling in my american indian tribe Cherokee and yet yall lie and say I'm african american. . If that were truth I would be linked to other african in today's society, but your company only links me with other black Americans. You all changed my markers to my Australian family, ( have a direct connection), change indigenous family ( have adirect connection )
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Asdf12
Length of ownership:6 months
I didnt find that any of the features were useful.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on October 29, 2025
Posted by: Lisa7787
from Wyoming
Length of ownership:1 year or longer
Worst ancestry kit. Sells your DNA and requires you to purchase more to get all the genetic results. 0/10 would not recommend to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Nannytyty
from Little Rock Arkansas
Length of ownership:1 year or longer
Will not let .e log on i have a account but it's telling me to scan barcode
Written by a customer while visiting 23andme.com
Customer Rating
5
Ancestry and Medical Benefits
on October 29, 2025
Posted by: Very Helpful
from Kathleen, GA
Length of ownership:1 year or longer
Other than drastic changes to my ancestry every update (which leaves me very confused) this has been very helpful connecting the dots with my biological family. Adoptions left a lot of questions. This was also very helpful identifying things like blood thinners that do npt work for me. I have had a lot of issues finding which ones work and this saved me a lot of trial and error.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
A good time
on October 29, 2025
Posted by: Chrliev
from West Coast of California
Length of ownership:1 year or longer
This was very interesting to read about my ancestral origins. I am even thinking about doing it again...
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great service recent changes charge for updates
on October 29, 2025
Posted by: Kimmie6212
from Dry prong, la
Length of ownership:1 year or longer
I’ve had my DNA and health report for many years now. I always enjoy when they make upgrades to their services because they would automatically apply that to my DNA and give me more results . When I originally did my test I was told that all updates would be at no cost but lately I’ve been asked twice for money in order to update my results. This is why I took off 1 star. The service is great but now I guess I won’t get many more updates. They’re not cheap and I refuse to pay for something I was told would be free.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com