Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Good.........................,....................
on October 29, 2025
Posted by: JayMAN
from South Carolina
Length of ownership:1 year or longer
Great product..............................................
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting features like genetic traits
on October 29, 2025
Posted by: Jw724
from Ok
Length of ownership:1 year or longer
My family bought this for me and I have enjoyed getting to see where my family comes from and has been
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not a fan should've went with Ancestry
on October 29, 2025
Posted by: KDlee
Length of ownership:1 year or longer
Unnecessary information that I paid too much money for.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
good product
on October 29, 2025
Posted by: Melodee
from Orange, CA
Length of ownership:1 year or longer
I am very happy with 23 and me. I have had it for a while and yet periodically it gives me updates. not just refined ancestry but trends in the health areas. I find knowledge is the best tool to understanding the complex health issues.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Iimposdible site
on October 29, 2025
Posted by: Addkepated
Length of ownership:1 year or longer
I purchased this over a year ago. Still says I have not registered my kit so will not let me access results😳
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on October 29, 2025
Posted by: Dianamo
Length of ownership:1 year or longer
Purchased this almost ten years ago and didn’t get the info I wanted. I have no desire to continue with your service nor be billed. Please cancel
Written by a customer while visiting 23andme.com
Customer Rating
1
BAD PR
on October 29, 2025
Posted by: Cindy
Length of ownership:1 year or longer
I have not renewed nor bought a recent purchase that I was asked to review...I merel asked for my DNA with the recent transfer of your company be deleted...have not gotten a response regarding this...Note: I did not buy anything but the initial swab many years ago
Written by a customer while visiting 23andme.com
Customer Rating
1
Recent sale? Nort
on October 29, 2025
Posted by: kkgarber
from Boston, MA
Length of ownership:1 year or longer
Was asked to leave a review for a recent buy, which actually happened years ago while still a minor. Really disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com