Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
on October 25, 2025
Posted by: San San
from Mississippi
Length of ownership:1 year or longer
I purchased this kit, years ago. I never received an initial review. I get messages from yesterday site but, can never open them something is always wrong.if u could fix all that, it would be great
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
More then I expected
on October 25, 2025
Posted by: Swartz
from Missouri
Length of ownership:1 month
I was able to get the answers I needed by buying this kit.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Late results
on October 27, 2025
Posted by: Jayc
Length of ownership:1 month
Results came in late, me and my wife mailed it on the same day but I got mine like a month after hers.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
on October 28, 2025
Posted by: Graydog
from Modesto, California
Length of ownership:1 month
Yes, I am extremely happy with the results. And finding out my ancestry.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Everyone should do this
on October 28, 2025
Posted by: Jane101
from Grand Rapids Michigan
Length of ownership:6 months
I love my results and how many people I was unaware that I’m distantly related to.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great products and service
on October 29, 2025
Posted by: Lena09
from Killeen,tx
Length of ownership:1 year or longer
I bought The kit followed the instructions and within 30 days I had my results. I was very pleased. I found my brother in a long lost sister on there.. I would like to buy more products to continue learning more about myself. I love learning about the different cultures and countries that within my DNA it really tells a story and I find this service to be far better than other websites..
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Continued Success
on October 29, 2025
Posted by: Martinex
from West Virginia
Length of ownership:1 year or longer
I received this as a gift a few years ago and I especially enjoy all the continued updates from 23andme when new info comes out!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very informative!
on October 29, 2025
Posted by: Zoe40
from Texas
Length of ownership:3 months
So much more insight for my health risks, some of which are accurate based on my family’s actual health history that I know of. So fascinating!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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