Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
on August 28, 2025
Posted by: Inspect33
Length of ownership:1 month
I just bought this a month ago and happy That I did
Written by a customer while visiting 23andme.com
Customer Rating
5
Super interesting results!
on August 28, 2025
Posted by: Lolasl
Length of ownership:1 month
I wanted to take the test for a long time. I am glad I did.
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
Written by a customer while visiting 23andme.com
Customer Rating
4
Informative results but too much upselling
on August 28, 2025
Posted by: Avi2
Length of ownership:3 months
Very informative results. But too much follow up upselling for additional insights that really should be delivered as part of the original premium purchase.
Written by a customer while visiting 23andme.com
Customer Rating
4
Good features
on September 7, 2025
Posted by: GM13
from Palm Harbor, FL
Length of ownership:3 months
Still exploring this program, saw new names I hadn't seen before on other geneology sites. Like the health information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing
on September 11, 2025
Posted by: Billb920
from Sarasota Fla
Length of ownership:3 months
My son talked me into this. I'm glad he did I'm 100% satisfied
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wish I Would Have Done It Years Before
on September 12, 2025
Posted by: GlennM
from Treasure Island, FL
Length of ownership:3 months
I bought it for a health research and also to see where my family may be from as I have no family left to find out. Amazingly I found a half-sister that was doing the same thing that I didn't know existed and we have made contact as a result. Wish I would have done it years and years before -
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Bad app
on September 14, 2025
Posted by: mrob
from Rhode island
Length of ownership:3 months
Package tracking did not work. App makes it extremely difficult to find genetic testing results. App constantly asking for premium purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
on September 25, 2025
Posted by: Hatch
from Tallahassee, FL
Length of ownership:1 week
I got an email on 9/16/2025 offering an upgrade of my 23andMe to 23andMe+premium for $20. I read everything & subscribed but was billed the regular price of $69.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com