Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Eh. Save your money.
on August 14, 2025
Posted by: JillD
from Long Island, NY
Length of ownership:1 year or longer
It was cool to get the family heritage. But I took another test for health reasons and more genetics. They charge for the test and then charged cat for the results. If I knew ahead of time I would have saved my $$$ looking back I wouldn’t have done either. Not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Just getting used to the new format
on August 17, 2025
Posted by: CC86
from Central Coast CA
Length of ownership:1 year or longer
I had 23andMe before and my account was accidently deleted and I had to pay for this all over again. I think it was worth it. I'm finding relatives and information about my genetics. It is helping me verify my genealogy as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Tricky
on August 21, 2025
Posted by: Anonymous
Length of ownership:1 week
Made me feel like I was paying for parental division but I have to know my parent to buy a kit for them. Total scam
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
23 and Me Ancestry DNA Search
on August 22, 2025
Posted by: Sonya59
from Los Angeles, CA
Length of ownership:1 month
I gained a lot of insight from the information that I received. I found out about a lot of family in my bloodline.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Too many advertisements
on August 25, 2025
Posted by: Rebecca Lucas Russell
from Fort Worth Texas
Length of ownership:1 month
You send way to many advertisements trying to sell me an upgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Pay wall
on August 28, 2025
Posted by: Noya
from Texas
Length of ownership:1 year or longer
First I pay for an upgraded saliva test on top of my original payment from years ago so I can get updated information. Then I'm charged more to get the health details that "upgraded" saliva test revealed, but none of the results given were of importance. You have to pay more for the important details. It's a huge pay wall scam.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
on August 28, 2025
Posted by: Inspect33
Length of ownership:1 month
I just bought this a month ago and happy That I did
Written by a customer while visiting 23andme.com
Customer Rating
5
Super interesting results!
on August 28, 2025
Posted by: Lolasl
Length of ownership:1 month
I wanted to take the test for a long time. I am glad I did.
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
Written by a customer while visiting 23andme.com