Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Too many advertisements
on August 25, 2025
Posted by: Rebecca Lucas Russell
from Fort Worth Texas
Length of ownership:1 month
You send way to many advertisements trying to sell me an upgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Pay wall
on August 28, 2025
Posted by: Noya
from Texas
Length of ownership:1 year or longer
First I pay for an upgraded saliva test on top of my original payment from years ago so I can get updated information. Then I'm charged more to get the health details that "upgraded" saliva test revealed, but none of the results given were of importance. You have to pay more for the important details. It's a huge pay wall scam.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
on August 28, 2025
Posted by: Inspect33
Length of ownership:1 month
I just bought this a month ago and happy That I did
Written by a customer while visiting 23andme.com
Customer Rating
5
Super interesting results!
on August 28, 2025
Posted by: Lolasl
Length of ownership:1 month
I wanted to take the test for a long time. I am glad I did.
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
Written by a customer while visiting 23andme.com
Customer Rating
4
Informative results but too much upselling
on August 28, 2025
Posted by: Avi2
Length of ownership:3 months
Very informative results. But too much follow up upselling for additional insights that really should be delivered as part of the original premium purchase.
Written by a customer while visiting 23andme.com
Customer Rating
4
Good features
on September 7, 2025
Posted by: GM13
from Palm Harbor, FL
Length of ownership:3 months
Still exploring this program, saw new names I hadn't seen before on other geneology sites. Like the health information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing
on September 11, 2025
Posted by: Billb920
from Sarasota Fla
Length of ownership:3 months
My son talked me into this. I'm glad he did I'm 100% satisfied
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wish I Would Have Done It Years Before
on September 12, 2025
Posted by: GlennM
from Treasure Island, FL
Length of ownership:3 months
I bought it for a health research and also to see where my family may be from as I have no family left to find out. Amazingly I found a half-sister that was doing the same thing that I didn't know existed and we have made contact as a result. Wish I would have done it years and years before -
I would recommend this to a friend!
Written by a customer while visiting 23andme.com