Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Tricky
on August 21, 2025
Posted by: Anonymous
Length of ownership:1 week
Made me feel like I was paying for parental division but I have to know my parent to buy a kit for them. Total scam
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
23 and Me Ancestry DNA Search
on August 22, 2025
Posted by: Sonya59
from Los Angeles, CA
Length of ownership:1 month
I gained a lot of insight from the information that I received. I found out about a lot of family in my bloodline.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Too many advertisements
on August 25, 2025
Posted by: Rebecca Lucas Russell
from Fort Worth Texas
Length of ownership:1 month
You send way to many advertisements trying to sell me an upgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Pay wall
on August 28, 2025
Posted by: Noya
from Texas
Length of ownership:1 year or longer
First I pay for an upgraded saliva test on top of my original payment from years ago so I can get updated information. Then I'm charged more to get the health details that "upgraded" saliva test revealed, but none of the results given were of importance. You have to pay more for the important details. It's a huge pay wall scam.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
on August 28, 2025
Posted by: Inspect33
Length of ownership:1 month
I just bought this a month ago and happy That I did
Written by a customer while visiting 23andme.com
Customer Rating
5
Super interesting results!
on August 28, 2025
Posted by: Lolasl
Length of ownership:1 month
I wanted to take the test for a long time. I am glad I did.
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
It took longer than expected. (I was supposed to get the results in 2 weeks but it took a full month).
The results are super interesting! My whole family wants to take the saliva test
Written by a customer while visiting 23andme.com
Customer Rating
4
Informative results but too much upselling
on August 28, 2025
Posted by: Avi2
Length of ownership:3 months
Very informative results. But too much follow up upselling for additional insights that really should be delivered as part of the original premium purchase.
Written by a customer while visiting 23andme.com
Customer Rating
4
Good features
on September 7, 2025
Posted by: GM13
from Palm Harbor, FL
Length of ownership:3 months
Still exploring this program, saw new names I hadn't seen before on other geneology sites. Like the health information
I would recommend this to a friend!
Written by a customer while visiting 23andme.com