Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Pay more if u want more
on August 10, 2025
Posted by: Vivian11
from Florida
Length of ownership:1 month
Honstly it’s a great idea. But payed 100 dls for the initial box test (pricey). And then it gives u basic information and if you want more pay more. I should have seen it coming
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Took forever
on August 10, 2025
Posted by: Juliegiov
from Napa
Length of ownership:1 month
Took a long time every step of the way. I kept an on it thru tracking and it was a long wait. And then they don’t even send you a paper report so I had to print it for my elderly mother. Bare bones for what you get.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
For guesstimations this is the product/company.
on August 10, 2025
Posted by: MelanieC
from Texas
Length of ownership:3 months
Bought this a while back I guess for guesstimates, because thats what I recieved. Distant this distant that but no exacts. Feels like a waste of $200.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great experience
on August 10, 2025
Posted by: Isabelle
from Los Angeles CA
Length of ownership:1 month
I got this in early July. The whole process was little over two weeks. Fast turn around time and pretty accurate. I have been enjoying reading and learning about where I come from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Very Shocking and Amazing Facts
on August 10, 2025
Posted by: FunFawn
from Portland Oregon
Length of ownership:1 month
I am very shocked and very surprised about my ancestry my health some of who I am related to and other things the only thing I wished tho is I got to see more ancestry because i have a lot that is unassigned and broadly but this was a good investment to buy and I would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great information!
on August 11, 2025
Posted by: First State Vicki
from Kent County, Delaware
Length of ownership:1 month
I purchased this a month ago and appreciate the specific results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Eh. Save your money.
on August 14, 2025
Posted by: JillD
from Long Island, NY
Length of ownership:1 year or longer
It was cool to get the family heritage. But I took another test for health reasons and more genetics. They charge for the test and then charged cat for the results. If I knew ahead of time I would have saved my $$$ looking back I wouldn’t have done either. Not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Just getting used to the new format
on August 17, 2025
Posted by: CC86
from Central Coast CA
Length of ownership:1 year or longer
I had 23andMe before and my account was accidently deleted and I had to pay for this all over again. I think it was worth it. I'm finding relatives and information about my genetics. It is helping me verify my genealogy as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com