Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Nickel & Dime you to death!
on April 3, 2025
Posted by: Stufem
from Illinois
Length of ownership:3 months
I purchased 23andMe+ Premium, yet to get any info they want to charge me extra!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very enlightening.
on April 4, 2025
Posted by: Anonymous
from Ringgold, Georgia
Length of ownership:6 months
Verified what I thought about my background. Now waiting for my wife to complete her 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointing at best
on April 4, 2025
Posted by: MEmond12
Length of ownership:3 months
I would think for the money paid, that instead of the company chosing to go with the most obscure strains of the BRCA gene they would test for at least 3 or 4 of the most COMMON strains.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on April 4, 2025
Posted by: Greazy
from Scottsville, Kentucky
Length of ownership:1 month
Lots of interviews asking for very personal questions.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very interesting
on April 29, 2025
Posted by: Carol0109
from Durango, CO
Length of ownership:1 month
I just started with 23 and me. I am looking forward to connnecting with DNA relations. I also found interesting yo read the health reports.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Very perplexed.
on May 3, 2025
Posted by: Red rider
from Rhode Island
Length of ownership:1 month
I was very upset a few days to see that I had a “Half brother”…When in fact it was my “Half nephew”!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Customer Service Won’t Respond
on May 9, 2025
Posted by: WallyDog
from C-Bus, OH
Length of ownership:3 months
I’ve reached out twice about how to access my ancestry report, and I’ve not heard back. I have lots of good reports about my health but not my ancestry. Please help.
Written by a customer while visiting 23andme.com
Customer Rating
5
It's working out good so far so good
on May 11, 2025
Posted by: Nikkib82
from Ontario CA
Length of ownership:6 months
I wanted to find my siblings on my father's side of the family who I never met and a friend ordered me a 23andme kit to begin my search.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com