Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Neither like nor dislike
on March 1, 2025
Posted by: Dezzzzzz
from Ky
Length of ownership:3 months
My family knows their genetic make up... this was NONE of our make up that I could tell.... had people we know for fact we are in no relation to as well. Kinda odd. Oh well it was fun
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Family tree is hard to fill in and confusing.
on March 1, 2025
Posted by: DMW1
Length of ownership:1 month
I have an ancestry.com tree going back three centuries which I had no problem building over the years. I find 23andMe tree very hard to build. I bought this for the medical history part and am satisfied with that, but overall am not enjoying using this site as a family tree.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not much there
on March 1, 2025
Posted by: sara2d
from Horseheads NY
Length of ownership:1 month
Not much there to look at. A lot of cousins 3 times removed but no other data so I do not know who else is related to them that I would know.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
meh, not worth it
on March 1, 2025
Posted by: Shorty242
Length of ownership:1 year or longer
I bought this a year ago and just kept forgetting to do it. I finally did it and honestly, it's a let down. Everything I wanted to learn is hidden behind a paywall. What did I pay for in the first place then?! This was not cheap as is and honestly, it's a waist of money. I'm no longer even interested in this after I got my 'reports' which were pointless. Everything I was interested in is behind a paywall and I'm not giving away even more of my money. Not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A complete rip off
on March 2, 2025
Posted by: T bone
from New Mexico
Length of ownership:3 months
I never received any report except for one saying I was related to neanderthal man and another email asking for more money. This company is a complete fraud.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not enough variant tesing
on March 2, 2025
Posted by: Jsimmons00
from Plant city FL
Length of ownership:1 month
I was very disappointed on the lack of disease variant testing that was done.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
I just expected a lot more information
on March 2, 2025
Posted by: Jr1999
Length of ownership:1 month
I bought this product a month ago and don't quite understand the information that sent me I thought I would have a lot of information about distant relatives and so forth
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Meh
on March 4, 2025
Posted by: steve7
from West Virginia
Length of ownership:3 months
Very general results, no mention of Native American blood; also bought kits for children but they refused to participate due to fears the company’s not abiding by its promise to safeguard the results.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com