Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,675 Reviews)
Open Ratings Snapshot
Rating breakdown 5,675 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,934 out of 5,409
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
Ancestry
on February 25, 2025
Posted by: Gram T
from Modesto, ca.
Length of ownership:3 months
Wanted ancestry results not medical. I am first generation on my father.s French Side.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
could have been more complete
on February 25, 2025
Posted by: nancydrew
from indio, ca
Length of ownership:3 months
Happy to have some medical information about me. Totally disappointed you did not connect my son's profile with mine, starting with the same last name.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great features and products!
on February 26, 2025
Posted by: Sarah B
Length of ownership:1 month
Bought this a month ago and wish I would've done it sooner!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
incredibly disappointing
on February 26, 2025
Posted by: never again
Length of ownership:1 month
very disappointed. I guess they want me to write more.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great features
on February 26, 2025
Posted by: Connie75
from north central Louisiana
Length of ownership:3 months
I love the information I receive from Ancestry 23 an Me
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great , informative.
on February 27, 2025
Posted by: Midge
from Pennsylvania
Length of ownership:1 month
Happy with purchase. Very informative. Great company.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Impressed with the accuracy!!!
on February 27, 2025
Posted by: Sean757
from Canton Ga
Length of ownership:3 months
My profile results were both expected and surprising. From family members who knew our past I was able to confirm, I’m pretty white, but my point, ACCURACY!!! The results are absolutely accurate. I highly recommend 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
It’s just okay.
on February 27, 2025
Posted by: Meichey
from Dallas, tx
Length of ownership:1 month
It doesn’t really break down what countries my ancestors came from and offers little to help. With the health stuff, it’s basically entertainment and I wasn’t aware that it’s not meant to be taken seriously.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
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