Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Not what I thought it would be.
on February 18, 2025
Posted by: Marko
from New Hampshire
Length of ownership:3 months
Got this as a gift. It seems as though almost none of my relatives used this service. They used the other big competitor.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money, hidden fees.
on February 18, 2025
Posted by: Adam9c1
from Boston ma
Length of ownership:3 months
All the features I’m interested in cost an additional fee. Very misleading to offer a paid service for ancestry and dna info only to find out there’s additional fees. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Found a sister
on February 18, 2025
Posted by: Heather90
from Wi
Length of ownership:1 month
We found a sister my mom never knew she had. I would reccomend
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Discover your genetic history
on February 18, 2025
Posted by: rustie
from pittsburgh Pa
Length of ownership:3 months
Wife and I both sent ours in and it's interesting to know where your family history originated. And you get to see all the people who share your genetic profile. You might know a couple of them.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not what I payed for.
on February 19, 2025
Posted by: Chelsey
Length of ownership:3 months
I bought the ancestry and health package, and only received results for health.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
not happy
on February 19, 2025
Posted by: MikeO1250
from Pa
Length of ownership:6 months
Was gifted this at Christmas and never got to see any results ! Why ? Because I could never get into the site without adding a future payment methed. What a scam !
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Highly Disappointed
on February 19, 2025
Posted by: DisappointingGift2024
Length of ownership:1 month
I received this as a gift from my daughter. It was supposed to be ancestry and health for $99. It was JUST health for the same price! The health reports are worthless, useless. Multiple requests for my participation in surveys! That's not what I signed up for... you're supposed to give me valuable information, not me giving you information for your research and statistics.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
To expensive
on February 20, 2025
Posted by: Anonymous
from Connecticut
Length of ownership:3 months
Not enough information for the price.. and it requires you to upgrade to get more information
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com