Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,666 Reviews)
Rating breakdown 5,666 reviews
5 Stars
3,011
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
916
73%of customers recommend this product.
(
3,929 out of
5,402)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Not what I payed for.
on February 19, 2025
Posted by: Chelsey
Length of ownership:3 months
I bought the ancestry and health package, and only received results for health.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
not happy
on February 19, 2025
Posted by: MikeO1250
from Pa
Length of ownership:6 months
Was gifted this at Christmas and never got to see any results ! Why ? Because I could never get into the site without adding a future payment methed. What a scam !
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Highly Disappointed
on February 19, 2025
Posted by: DisappointingGift2024
Length of ownership:1 month
I received this as a gift from my daughter. It was supposed to be ancestry and health for $99. It was JUST health for the same price! The health reports are worthless, useless. Multiple requests for my participation in surveys! That's not what I signed up for... you're supposed to give me valuable information, not me giving you information for your research and statistics.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
To expensive
on February 20, 2025
Posted by: Anonymous
from Connecticut
Length of ownership:3 months
Not enough information for the price.. and it requires you to upgrade to get more information
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Incessant begging for money
on February 22, 2025
Posted by: Melindapluma
from St. Louis
Length of ownership:3 months
#1 way too many emails
#2 this was a GIFT. Why should I have to enter a payment method? RIDICULOUS
#3 A million emails before I get my results
#4 extra charges to see anything
#5 it's not even accurate, re: health traits
#6 constantly asking for more money on each individual feature
#7 the app is really slow. Why do I have to wait every time I tap on something? Connected to wifi and I have a brand new phone. No issues with any other apps.
#2 this was a GIFT. Why should I have to enter a payment method? RIDICULOUS
#3 A million emails before I get my results
#4 extra charges to see anything
#5 it's not even accurate, re: health traits
#6 constantly asking for more money on each individual feature
#7 the app is really slow. Why do I have to wait every time I tap on something? Connected to wifi and I have a brand new phone. No issues with any other apps.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not exactly accurate
on February 22, 2025
Posted by: Jen1226
from Omaha, NE
Length of ownership:1 month
The results of this told me I didn't carry the gene for colon cancer, yet both of my grandfathers died of it and my father, sibling and I all had precancerous polyps. It also told me a few other issues were not detected that arw in fact in my family history. This was a waste of money in my opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
A Big Rip Off!
on February 23, 2025
Posted by: johnrocks777
from Houston, Tx
Length of ownership:3 months
Once you log in and check your results. The information is completely worthless. Anything else you want to find out is an upgrade. A total rip off and a waste of time. I highly recommend no one should purchased this crap.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very fascinating. Love it.
on February 24, 2025
Posted by: Bren1950
from Clearwater, Kansas
Length of ownership:1 month
I bought this 6 weeks ago. Very interesting information.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com